AR Voice
Job Summary
Handle inbound and outbound calls with international customers regarding outstanding payments and overdue invoices.
Follow up on pending payments resolve billing disputes and clarify invoice-related queries.
Perform collections activities while maintaining professional customer relationships.
Coordinate with customers to establish payment commitments and ensure timely collections.
Maintain accurate call records collection notes and account updates in the system.
Meet daily weekly and monthly targets for collections call quality and productivity.
Experience in Accounts Receivable Collections or International Voice Process.
Excellent verbal communication and customer-handling skills.
Basic knowledge of invoice processing payment follow-ups and aging reports.
Good negotiation problem-solving and objection-handling skills.
Comfortable working in US shifts and achieving performance targets.
Required Skills:
Job Description: AR Voice Process Role: Accounts Receivable (AR) Voice Process Experience: 15 years Location: As per business requirement Shift: US Shift Process: International Voice Process Job Responsibilities Handle inbound and outbound calls with international customers regarding outstanding payments and overdue invoices. Follow up on pending payments resolve billing disputes and clarify invoice-related queries. Perform collections activities while maintaining professional customer relationships. Coordinate with customers to establish payment commitments and ensure timely collections. Maintain accurate call records collection notes and account updates in the system. Meet daily weekly and monthly targets for collections call quality and productivity. Required Skills Experience in Accounts Receivable Collections or International Voice Process. Excellent verbal communication and customer-handling skills. Basic knowledge of invoice processing payment follow-ups and aging reports. Good negotiation problem-solving and objection-handling skills. Comfortable working in US shifts and achieving performance targets.
Required Education:
Any Graduate