APAC Supplier Performance Manager

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Supplier Performance Manager Work Dynamics

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What you will be doing:

Role Summary: The APAC Supplier Performance Manager supports Work Dynamics sourcing and procurement activities by delivering data-driven insights market analysis and supplier support across real estate facilities and workplace services. This role reports into the Global Supplier Performance Management Lead and partners closely with sourcing managers and stakeholders to enable informed commercial decisions and drive cost risk and performance outcomes.

Key Responsibilities:

Support Amazon GREF global supplier performance management program

Own and lead the development of the quarterly APAC Area SPM Papers in partnership with IFM/Programs teams and facilitate paper reads among internal and client stakeholders

Manage APAC supplier scorecard development implementation and distribution in Jaggaer

Manage supplier and IFM/Programs team training on scoring

Organize construct and complete the APAC portion of the global quarterly supplier performance management white paper released no later than 45 days after the quarter ends

Work with APAC IFM/Programs teams to obtain supplier performance qualitative feedback

Develop creative solutions for collecting supplier performance data and presenting performance results to the client

Maintain technical proficiency in Jaggaer Corrigo and other JLL technologies supporting the sourcing team for Amazon GREF account

Review Principal and Managed Agent contract KPIs including scorecard metrics and measurement ensuring alignment with client vendor performance program.

Work with FM Operations and Program teams to support regular vendor performance reviews and implement improvement plans when necessary.

Work with vendor management teams to ensure supplier performance escalations follow the Corrective Action Plan methodology ensuring a consistent measurable approach to improvement and mitigation of poor performance.

Collaborate with suppliers on continuous improvement initiatives and cost reduction opportunities.

Participate and provide leadership to strategic supplier performance reviews.

Maintain SPM dashboards reports and databases to ensure data accuracy and visibility

KPI Management: own the review of contractual KPIs for accuracy and completion ensuring they are in active and compliant status

Assist with contract documentation and sourcing governance processes

Submit quarterly supplier spend reports for APAC via

Required Qualifications:

Bachelors degree (BA/BS) from four-year college or university. Excellent interpersonal skills organization skills and communication skills.

Focus on Priorities/ Sense of Urgency: results driven generates new ideas swiftly takes action to eliminate unproductive activities clarifies priorities

Accountability: owns activities processes and results; quickly identifies and engages the right people creates processes for open discussions

Collaboration/ Teamwork: Works with others to form common goals and interests and to form game-changing solutions

Mutual Respect Trust Integrity & Ethics: Ensures ethical decisions are made; acts with integrity and establishes effective relationships

Excellent Inter-personal skills Organization skills Strong Analytical Ability Proven ability to lead teams in decentralized environment.

Excellent communication skills oral and written

Bachelors degree in business finance economics supply chain or a related field

At least 5 years of experience in Supplier Management Relationship Management or related Procurement.

Strong analytical skills with proficiency in Excel Smartsheet; experience with Power BI or similar tools is a plus

Ability to manage multiple tasks meet deadlines and work in a fast-paced environment

Strong communication skills in English and strong executive presence

Preferred Attributes:

Experience supporting global or regional sourcing initiatives

Familiarity with facilities management real estate or professional services categories

Detail-oriented collaborative and proactive mindset

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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