Analyst, Vendor Performance

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowes offers an ultramodern work environment complete with cutting-edge technology collaborative workspaces an on-site gym and clinic and other perks to enhance your work experience.

About Lowes

Lowes is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion Lowes operates over 1700 home improvement stores and employs approximately 300000 associates. Based in Mooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit .

Lowes India the Global Capability Center of Lowes Companies Inc. is a hub for driving our technology business analytics and shared services strategy. Based in Bengaluru with over 4500 associates it powers innovations across omnichannel retail AI/ML enterprise architecture supply chain and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform Lowes India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information visitLowes India

About the Team

Vendor Performance ensures the best experience for Lowes customers by delivering the right home improvement products with the best service and value across every channel and community we serve.

Job Summary:

The Vendor Performance Analyst role focuses on driving medium-to-long-term improvements within Vendor Performance. Functions of the role include generating vendor data analysis driving Supplier On-time and Fill Rate performance processing monthly vendor scorecards and chargebacks managing vendor inquiries and building relationships with vendors and other key cross-functional stakeholders within Lowes.

The successful candidate will be an individual who can identify and support strategic improvement initiatives for vendor compliance performance while being able to dive deep into areas of opportunity and develop solutions and processes towards improvements.

Roles & Responsibilities:

Core Responsibilities:

• Execute the vendor chargeback process and manage vendor inquiries regarding the same.
• Proactively analyze vendor data and identify and address issues
• Liaise between Supply Chain Operations Accounting and Merchandising teams to resolve vendor issues quickly
• Partners with Merchandising Supply Chain Planning and Replenishment to improve vendor performance and provide teams with data and metrics to ensure vendor performance is considered in business decisions (i.e. Product Line Reviews)
• Prepares management level reports and handles a category to improve OTIF performance.
• Support (Sr.) Analyst with data & reporting
• Assist with developing process improvement recommendations and help to manage end-to-end implementation.
• Assist with vendor management training materials and facilitate sessions as needed.
• Coordinate minute and document monthly vendor performance feedback.

Years of Experience:

• 2 to 4 years relevant experience in retail merchandising inventory planning vendor performance management or assortment planning.

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

• Bachelors degree BBA B Com Operations Research or Related Field

Skill Set Required

Primary Skills (must have)

Key Skills: Vendor Performance Vendor chargeback process Data analysis (Excel) Excellent Communications and Retail understanding

• Experience with data analysis and providing insights about the data.
• Experience working with Excel and other data/reporting tools.
• Excellent writing and communication skills including the ability to develop analytical documents for presentation to management.
• Excellent problem-solving and time-management skills

Secondary Skills (desired)

• Experience in Data mining and visualization tool such as Power BI SQL MS Access VBA
• Advance Excel

Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.