Airline Ticketing Executive at Madurai Airport in Leading Airline.
Posted:
18 August 2026 (30+ days ago)
Application Deadline:
15 November 2026
Vacancies:
1 Vacancy
Job Summary
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Airline Ticketing Agents directly interact with customers and answer customer questions about flight timings seat availability fares reservations etc. They also handle critical operations such as data collection data entry payment collection verification etc. for airlines.
Responsibilities of Ticketing Agent:
They are communicating with customers to answer questions about tickets pricing or flight schedules.
Scheduling flights based on customer needs and available flights including checking weather and making changes as needed.
Collecting customer payment for airline tickets including cash credit card transactions checks or money orders.
Explaining airport rules and procedures to passengers before boarding flights.
Processing refunds for lost or damaged tickets or reservation errors.
Explaining applicable fees and taxes for each ticket.
Skills Required for Ticketing Agent:
Good communication skills and basic mathematical skills.
Having excellent experience in verbal as well as email communication.
Candidates are required to demonstrate a basic knowledge of computers and good Typing skills.
Excellent Interpersonal Skills.
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Required Skills:
Good Communication Skills Good English Airport Ground Staff Cabin Crew