A&CD UX Writer (Contract)

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the A&CD - UX Writer (Contract) team were looking for

• Role & Responsibilities

Content Design

• Create microcopy for interfaces workflows navigation forms and actions.
• Define terminology and naming conventions across products.
• Write onboarding guidance help text and instructional content.
• Create meaningful alerts warnings and diagnostic messages.

UX Writing & Communication

• Simplify technical concepts into understandable language.
• Ensure consistency of voice and tone across platforms.
• Improve readability and comprehension for operational users.
• Support localization and internationalization requirements.

Research & Validation

• Participate in usability testing activities.
• Validate content effectiveness through user feedback.
• Analyze content performance and identify improvements.

Design System Contribution

• Define content guidelines and writing standards.
• Build reusable content patterns and content libraries.
• Contribute to Alstom Design System governance.

• Preferred

• Enterprise software or platform experience.
• Technical writing capability.
• Experience with multilingual products.
• Knowledge of accessibility standards for content design.

• Eligibility

• Bachelors or Masters Degree in Communication Design Journalism English Technical Writing Human Factors Linguistics or equivalent.
• 26 years of UX Writing Content Design or Technical Writing experience.
• Portfolio demonstrating UX writing and content strategy work.
• Strong written and verbal communication skills.
• Experience working with design and product teams.
• Ability to simplify complex technical information.

Prospect

• Explore new avenues of rail mobility by developing proposals on User Experience / Passenger Experience Design on different Alstom platforms.

• Collaborate with Senior Mentor & Team members to brainstorm and create innovative design solutions to ensuretimelyand efficient delivery.

• Involve in Mobility design / CMF Design / trend research and provide insights for future physital solutions in larger ecosystem of Mass Mobility.

• Engage in creating design presentations visual content for UI / UX Assignments design communication materials.

• Contribute to an engaging collaborative and a thriving studio culture.

Note: Contractual Role (12-15 Months) - With greater possibility for long-term extension based on performance evaluation.

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.