Accounts Receivable Executive

Prime Function:

• Supervise and coordinate the activities of the Accounts Receivable section.
• To assist the Credit Manager in efficient and timely collection of receivables.
• Ensure cash receipts claims or unpaid invoices are accounted for properly.
• Calculate and enter charges for interest refunds or related items.
• Responsible for account statements or other related reports as per the standards.
• Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

Key Responsibilities:

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation productivity and guest service.

• Respond to queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Ensure that all personnel are kept well informed of departments objectives and policies.

Financial Management

• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal cost effective use of the resources and educate the team on the same.

Operational Management

• Supervise and coordinate activities of the Accounts Receivable section of Grand Mercure Bengaluru at Gopalan Mall.
• Ensure to process the third party claims and the maintenance review updating and collection of guest accounts in accordance with the credit policy.
• Responsible for various transactions including refunds ability-to-pay allowances discounts and write-offs.
• Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
• Recommend transfer of guest accounts to Delinquent Accounts section.
• Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
• Assist in the preparation of reports and analyses setting forth progress adverse trends and appropriate recommendations or conclusions.
• Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
• Responsible for compliance of established practices and keeping employees abreast of current changes and standards.
• Develop and recommend operating policies and procedures for Accounts Receivable section.

Key Contacts  

Liaises with

Responsible for (as assigned)

Finance department

Occupational Health & Safety

Employee Responsibility

All employees to safeguard their health and safety and the health and safety of others in the workplace. 

Qualifications :

• Bachelors degree in Commerce () or Accounting Finance or a related field.
• Masters degree ( Finance) is an added advantage.

Additional Information :

• 24 years of experience in Accounts Receivable preferably in the hospitality industry.

Remote Work :

No

Employment Type :

Full-time