Academic Counselor
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Job Summary
2COMS Consulting Pvt. Ltd. is hiring Academic Counselors and Telecaller for our team in Hyderabad. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling counseling inside sales and lead conversion.Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling inside sales customer support education counseling or sales will be preferred.
Handle inbound and outbound calls with prospective students/candidates.
Understand candidate requirements and provide relevant information about courses and programs.
Counsel candidates regarding suitable educational programs and career opportunities.
Follow up with leads through calls WhatsApp and other communication channels.
Convert qualified leads into enrollments/admissions.
Achieve monthly calling follow-up and conversion targets.
Maintain accurate candidate and lead information in the CRM.
Coordinate with the internal team for enrollment and onboarding.
Build and maintain professional relationships with students/candidates throughout the admission process.
Ensure timely follow-up and effective lead management.
Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.
Experience in target-based calling sales or inside sales is an advantage.
Excellent verbal communication and interpersonal skills.
Confident in speaking with students and parents over the phone.
Comfortable working with follow-ups and conversion targets.
Positive attitude willingness to learn and ability to work in a target-driven environment.
Candidates from Tele calling Inside Sales Education Counseling Customer Support BPO or Sales backgrounds can apply.
Required Skills:
Minimum 2 to 5 years of experience in International Recruitment Overseas Recruitment Visa Documentation Recruitment Operations or Manpower Deployment. Experience in GCC/Overseas Recruitment visa processing or international staffing will be an advantage. Good understanding of candidate documentation and deployment processes. Strong follow-up coordination and communication skills. Good working knowledge of MS Excel and documentation management. Experience in payment tracking ageing reconciliation and collection follow-ups. Excellent interpersonal and organizational skills. Strong attention to detail with the ability to manage multiple candidates/files simultaneously. Ability to work effectively under deadlines and maintain accurate records.
