IT Service Desk Jobs in Vadodara

Key Responsibilities Incident Management & Customer Support: Act as the primary point of contact for international clients end-users and technical staff managing inbound and outbound calls to resolve operational and technical queries. SLA & KPI Management: Ensure all tickets and calls are handle...

DescriptionAssociate Service Desk TechnicianAt Horizontal Digital we hold ourselves to one key belief: Youre only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites apps portals and other experien...