Customer Support Specialist Jobs in India

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Ai Infrastructure Support Specialist

Newvison

profile Pune - India

Role SummaryResponsible for day-to-day support of a high-availability AI/ML platform ensuring stability across Linux systems Kubernetes environments and enterprise infrastructure. The role focuses on operational support incident management and basic troubleshooting in a regulated production environm...

30+ days ago
Full Time

Assistant Manager Service Delivery

Black Box

profile Kolkata - India

DescriptionAssistant Manager / Manager - Service DeliveryPosition OverviewThe Technical Manageris responsible for planning executing and delivering complex technical projects within scope budget and timeline. The role requires a blend of project management expertise and strong technical understandin...

30+ days ago
Full Time

Team Lead Customer Support

Randstad India

profile Bengaluru - India

Key Responsibilities Lead daily performance across CSAT AHT SLAs Productivity FCR and Transfer Rate Monitor real-time queues and partner with WFM for staffing coverage Provide floor support live monitoring and escalations Ensure schedule adherence and shift discipline Own...

30+ days ago
Full Time

Operational Excellence Specialist

Randstad India

profile Bengaluru - India

Bachelors degree in Commerce Finance Engineering Analytics or related field 4 6 years of experience in business analysis process excellence digital/automation projects or finance operations Exposure to Shared Services (AP/Payroll/Credit/CSA) Lean Yellow Belt/Green Belt preferred; AI/GenAI/Automa...

30+ days ago
Full Time