Customer Queries Jobs in Gurugram

Key Responsibilities Empathetic Listening: Patiently listen to customer concerns to identify the root cause of their issues. Effective Problem Solving: Provide prompt accurate and clear resolutions to a variety of customer queries. Strategic Escalation: Know when a case needs a special...

Roles & Responsibilities -:Monitoring and working on the real-time offline booking queue to ensure a higher conversion rate.Calling customers as per the SOP to share any important information or to collect payment for fare differences.Collaborating with tech and product teams to raise recurring issu...

Join our Team as a Customer Service AdvisorLocation: GurgaonHours: UK ShiftAbout the role:Ready to make a real impact As a Customer Service Advisor at Onecom youll be at the heart of delivering exceptional service to our valued customers. Every interaction you handle will be an opportunity to showca...

Roles and Responsibilities Job Purpose Responsible for including HNI customers into the HNW Programe and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size cross selling the Right products acquiring family a/cs retai...

Responsibility :- Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car Health & other insurance policies). Explain product features premium details and benefits clearly to customers. Convert leads by handling customer queries and objections effectively....

Join our Team as a Disconnections AdministratorLocation: GurgaonHours: UK ShiftAbout the role:Are you detail-oriented and passionate about providing first-class customer serviceAs a Disconnections Administrator youll play a vital part in managing and processing customer service disconnections ensuri...

Responsibility :- Make outbound sales calls to prospective and existing customers for IFFCO Tokio products (Car Health & other insurance policies). Explain product features premium details and benefits clearly to customers. Convert leads by handling customer queries and object...