Contact Center Manager Jobs in Delhi

Job Description:This person is responsible for responding to incoming telephone calls from customers and bank employees concerning customer accounts and customer account-related service in conformance with policy procedures and service quality standards. This person acts as a support for all staff r...

This role requires a technically skilled professional with 2 years of experience in CCaaS and cloud-based contact center environments. The position focuses on monitoring troubleshooting and ensuring platform reliability using tools like Splunk and Zabbix. Candidates with strong hands-on experience w...

About the Role:We are hiring for an experienced Manager of Customer Success to lead out on executing our customer experience and service strategy across our India this role you will lead a team of 12-13 call center agents manage customer care center growth handle external tier 1 vendors serve as th...