Call Center Team Lead Jobs in Ernakulam
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Assistant Manager Team Lead – Kyc Fraud & Dispute
Advenxa
Assistant Manager / Team Lead KYC Fraud & Dispute ProcessLocation: Infopark KochiSalary: 6 LPA 8 LPAMinimum 5 years of total experience in KYC - Fraud & DisputeMinimum 1 year of experience in team handling is mandatory.Shift:NIGHT- 6:00 PM to 3:00 AMWorking Days: 5 days working ResponsibilitiesMan...
Call Center Team Lead
Jadeer
Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...