Event & Learning Management Coordinator
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Job Summary
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
A Day in the Life
Join our team and help deliver exceptional learning experiences and events that support healthcare professionals across the region. As an Event & Learning Management Coordinator you will play a key role in coordinating face-to-face and virtual training programs managing event logistics supporting learning journeys and ensuring compliance with internal policies and industry regulations.Working closely with cross-functional teams you will manage event operations maintain accurate data and reporting and provide high-quality support to both internal stakeholders and external customers. This role is ideal for a highly organized customer-focused professional who thrives in a fast-paced environment and enjoys balancing multiple priorities while delivering outstanding service.
To be successful you should have experience in event coordination training administration or customer support strong organizational and communication skills and the ability to work collaboratively across diverse teams. Proficiency in business systems such as Salesforce (SFDC) Cvent and Microsoft Office is an advantage. A proficient level of English both written and spoken is required.
Responsibilities may include the following and other duties may be assigned:
- Coordinate and support face-to-face and virtual training events ensuring seamless planning execution and post-event activities for healthcare professionals and internal stakeholders
- Manage learning programs by administering participant access monitoring progress handling training exemptions and providing first-line support throughout the learning journey
- Process event-related activities through Cvent Medtronics event management platform used for registration attendee management communications and reporting
- Administer healthcare professional (HCP) and healthcare organization (HCO) services including contract preparation compliance documentation vendor creation payments and logistics coordination
- Maintain and cleanse event and customer data in Salesforce (SFDC) Medtronics customer relationship management platform used to manage customer information and business interactions
- Generate and analyze operational and compliance reports using Tableau Medtronics business intelligence and data visualization tool that supports performance tracking and decision-making
- Collaborate with Sales Training & Education Compliance and external partners to deliver high-quality customer service while ensuring adherence to company policies and regulatory requirements
Required Knowledge and Experience:
- Bachelors degree or equivalent professional experience in Event Management Business Administration Marketing Hospitality or a related field
- Experience coordinating events training programs or customer support activities in a fast-paced and collaborative environment
- Strong organizational planning and problem-solving skills with the ability to manage multiple priorities while maintaining attention to detail
- Experience using Customer Relationship Management (CRM) systems such as Salesforce (SFDC) event management platforms such as Cvent and Microsoft Office applications
- Excellent communication and stakeholder management skills with a customer-focused approach and proficiency in English; additional language skills are an advantage
- Ability to work independently and as part of a diverse team while demonstrating adaptability accountability and a commitment to quality and compliance
- Proficient level of English in both written and spoken communication is required
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @ email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic do not respond click links or open attachments.
If you have any questions concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic please contact us immediately at .
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
Required Experience:
IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more
