Back Office & Payments Manager
Job Summary
Requirements
Benefits
Required Skills:
Manage and monitor daily payment operations across multiple channels Support internal teams in processing client payments and recommend the most effective payment solutions Maintain ongoing communication with PSPs to resolve issues optimize performance and receive updates Identify and onboard new Payment Service Providers (PSPs) to improve payment capabilities Handle onboarding processes for new payment solutions and partners Ensure smooth execution of wire transfers card payments and crypto transactions Monitor payment flows and troubleshoot any operational or technical issues Provide guidance to team members on payment methods gateways and best practices Maintain accurate records and documentation related to transactions and providers Strong numerical and analytical skills High level of computer literacy and comfort working with multiple systems Tech-savvy with the ability to quickly understand new tools and platforms Solid understanding of: Wire transfers (SWIFT) and IBAN SEPA payments Card payment processing Cryptocurrency transactions Experience working with or managing PSPs (Payment Service Providers) Ability to communicate professionally via email and calls with external partners Strong organizational skills and attention to detail Problem-solving mindset and ability to work under pressure Team player with a proactive approach Nice to Have Previous experience in FX fintech or online payments industry Experience onboarding PSPs or working with payment gateways Familiarity with compliance or KYC processes