Intervention & Optimization Office Lead Digital Payments

Job Title: Intervention & Optimization Office (IOO) Lead - Digital Payments

Employment type: Contract (On-site)

Contract length: 12 months

Location: Accra Ghana

PURPOSE OF THE PROJECT

Provide a single orchestration point across priority West and Central Africa (WCA) initiatives. The role will translate strategy into disciplined execution maintain an integrated view of priorities and dependencies and coordinate stakeholders funding resources governance and leadership reporting.

Core Responsibilities and Accountabilities:

• Strategically align initiatives with agreed WCA priorities and intended business outcomes.
• Create cross-team operating alignment across Country Managers Client Services and other internal stakeholders.
• Orchestrate funding and resource requirements across initiatives highlighting dependencies and constraints.
• Maintain integrated governance executive reporting and leadership visibility across the initiative portfolio.
• Support client prioritization and sequencing to ensure efforts are focused and coordinated.
• Translate strategic direction into clear execution priorities ownership follow-through and decision tracking.
• Identify cross-functional risks dependencies and delivery gaps and coordinate timely resolution.
• Drive operating discipline rather than limiting the role to status collection and reporting.

Knowledge and Experience:

• Senior experience in business planning transformation PMO business operations or a comparable business and project-management role.
• Demonstrated ability to translate strategy into executable plans and measurable follow-through.
• Experience in performance management executive reporting and cross-functional coordination.
• Commercial mindset with confidence working across senior multi-functional stakeholders.
• Ability to maintain an integrated view of priorities dependencies resources and delivery commitments.

Mandatory Skills:

• Bachelors degree in Finance Economics Business Administration Computer Science Information Technology or a related field (Masters preferred).
• Previous experience within Banking Digital Payment & Card solutions or the FinTech industry.
• Regional experience including working in a faced-paced matrix organisation.
• Excellent communication skills in English (written verbal and presentation) French preferred.

Preferred Skills:

• Good understanding of payment systems digital platforms system workflows security basics and industry technologies.
• An understanding of regional regulations across financial services or payment networks.