Principal Systems Engineer

ServiceNow


Job Location:

Frankfurt - Germany

Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

We are looking for a Staff AI Platform Engineer to join the Development Platform team which is responsible for accelerating Armis R&D velocity and elevating product quality. 

We need a pragmatic systems thinker who is deeply passionate about Developer Tools (DevTools) and the future of generative AI. You can architect a distributed LLM workflow in the morning and influence engineering behavior across the entire org in the afternoon.
In this role you will enable 200 engineers to safely and reliably leverage agentic AI.

What Youll Do

  • Scale Quality Not Just Code Volume: Solve the hard problem of AI-driven quality by building rigorous measurement frameworks ensuring that an AI-accelerated org delivers better software not just more software.
  • Establish AI Governance & Security: Architect guardrails around LLM usage data privacy and cost management ensuring 200 engineers can innovate rapidly without compromising compliance or security.
  • Optimize the SDLC: Embed autonomous workflows coding agents and tool/context design directly into the developer lifecycle to supercharge R&D velocity.
  • Drive Org-Wide Adoption: Act as a force multiplier leading the organizational rollout of AI developer tooling and setting production best practices across teams.
  • Build Agentic Infrastructure: Design and deploy production-grade multi-agent systems tackling complex challenges like parallel session isolation subagent delegation and self-improving feedback loops.

 


    Qualifications :

    • Deep GenAI Expertise: Hands-on experience building production-ready autonomous agent pipelines coding agents and complex LLM workflows.
    • DevTools Passion: A genuine obsession with developer experience productivity tools and modern engineering automation.
    • Staff Influence: Proven track record of driving technical adoption and shifting engineering culture across large teams (200 engineers).
    • Founders Pragmatism: A background (e.g. former CTO Tech Lead or Platform EM) that balances a ship-fast mentality with rigorous systems thinking.

    Additional Information :

    Work Personas

    We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

    Equal Opportunity Employer

    ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation national origin age disability gender identity  veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

    Accommodations

    We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

    Export Control Regulations

    For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

    From Fortune. 2026 Fortune Media IP Limited. All rights reserved. Used under license.


    Remote Work :

    Yes


    Employment Type :

    Full-time

    We are looking for a Staff AI Platform Engineer to join the Development Platform team which is responsible for accelerating Armis R&D velocity and elevating product quality. We need a pragmatic systems thinker who is deeply passionate about Developer Tools (DevTools) and the future of generative AI....

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    Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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