Manager Business Development (mfd)

Freshworks is on a trajectory to $1B and our Business Development team is the tip of the spear. We are looking for a data-driven Manager of Business Development who lives at the intersection of Startup Hustle and AI Innovation.

This isnt a sit back and report management role. You are a Player-Coach. You will architect the playbooks master the latest AI sales-tech stack and lead a hungry team of BDMs to disrupt the DACH market. You will:

• Drive all aspects of inbound and outbound sales development collaborate with cross-functional teams train and motivate the Business Development team to generate qualified opportunities. 

• Work with sales managers and sales representatives to understand and align with regional territory plans

• Ensure a tight feedback loop with the sales departments to ensure proper qualification lead quality and appropriate follow-up

• Train mentor and lead a team of Business Development Managers (BDMs)

• Ensure BDMs develop and maintain effective time management to maximize productivity including pre-call planning adhering to territory hours and metrics and customizing scripts to market segments and prospect types

• Conduct weekly meetings and 1:1s to keep teams tracking towards goals to exceed targets

• Provide detailed analysis and reporting on teams performance by tracking key data points such as qualification and conversion rates as well as providing forecasts to sales leadership based on performance and historical trends

• Direct collaboration with Marketing teams to define campaign strategies ensure the success of campaigns and provide feedback and recommendations on marketing efforts from real-world interactions with prospects and customers

• Drive an AI first approach to GTM leveraging automation intent data & buying signals

Qualifications :

• 3 years of experience in building and leading high-performing Business Development. 

• Familiarity with sales intelligence. Experience using data enrichment and intent data tools to build highly targeted outbound lists. 

• Data-Driven approach to performance management.

• A relentless focus on continuous improvement constantly iterating on email copy call scripts and cadences to optimize conversion rates. 

• An expert understanding of key top-of-funnel metrics (e.g. meeting hold rates SQL conversion pipeline value) and the ability to accurately forecast team performance. 

• Great communication skills (positive and energetic excellent listening skills strong writing skills team-player people management hands-on leadership style)

• Ability to think strategically but also exceptional attention to detail in execution.

• Fluency in English & German.

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time