Intern, UX Ops Quick Commerce

We are looking for an energetic analytical and highly organized UX Ops Intern to join our global Quick Commerce (QC) User Experience team. Our mission is to scale organizational alignment and efficiency enabling our Design and Research teams to operate as highly efficient and unified strategic partners across the business.

This role offers a unique opportunity to gain full-time hands-on experience across both Design and Research. You will work closely with our Design and Research team to supercharge the impact of the design organization by streamlining workflows managing operational documentation optimizing collaborative toolkits and supporting core team connection rituals.
Key ResponsbilitiesAs our UX Ops Intern you will work at the intersection of design research and strategy to help optimize the operational landscape of our global design team. Your day-to-day focus will center on the three core pillars of DesignOps excellence:

• Collaboration & Rituals: Support the planning and execution of key UX and research initiatives including design workshops training sessions and research studies to maintain team alignment.
• Logistics Coordination: Facilitate smooth event execution by identifying suitable venues coordinating with third-party vendors and preparing session materials.
• Communication Strategy: Contribute to design and research operations by ensuring the successful planning drafting and delivery of key internal communication channels.
• Workflow Optimization: Help develop and implement proactive ideas for improving end-to-end UX design and research workflows.
• Documentation Governance: Collaborate closely with the team to capture structure and document and tactical best practices. Partner with the team to identify organize and create high-quality operational content tailored for various cross-functional audiences.
• Knowledge Management: Assist in collecting and disseminating critical design and research resources (e.g. maintaining Friday Flash syncing meeting templates and updating the research repository).

Qualifications :

•  Background: Currently pursuing a Bachelors or Masters degree in Design Project Management Communications Business Administration Psychology or a related field.
• Time Management: Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in fast-paced environments.
• Communication: Excellent written and verbal communication skills with a keen eye for detail and a proactive mindset.
• Tool Familiarity: Proficiency in Microsoft Office suite (Word Excel PowerPoint) and collaboration tools (Google Workspace Miro Figma Slack).
• Core Interest: An interest in user experience (UX) design and research methodologies (a plus).
• Mindset: A positive attitude adaptability and a willingness to tackle challenges head-on contributing to a supportive and high-performing team culture.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support access to the Udemy Business platform to explore a variety of online courses

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Mindfulness and Gym & Bicycle Subsidy

• The power of getting together over some food is unrivalled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses and access to Internal Housing Hub

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Contract