Customer Experience Lead Jobs in Germany

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Customer Service Team Lead

Zero To One Search

profile Augsburg - Germany

Our client is a leading comparison platform combining the stability of a market leader with the agility of a fast-growing startup. Working in agile teams with flat hierarchies the company focuses on fast decision-making data-driven innovation and the use of cutting-edge technologies including modern...

3 hours ago
Full Time

Team Lead Customer Success

Zero To One Search

profile Dortmund - Germany

Our client is a leading comparison platform: Its both the market leader and a dynamic agile teams they make quick decisions and operate with flat hierarchies. Through the targeted use of cutting-edge tools and technologies as well as state-of-the-art AI methods they drive data-driven innovatio...

3 hours ago
Full Time

Customer Service Executive Mitarbeiterin Im Kunden...

Lgc Group

profile Wesel - Germany

Der Stelleninhaber kümmert sich um die Bearbeitung und Abwicklung von Kundenaufträgen aus allen Kanälen und Produktbereichen. Er sorgt dafür dass Bestellungen fristgerecht und korrekt im System erfasst werden und alle Liefertermine eingehalten werden.Dazu gehört die sorgfältige Bearbeitung von Anfra...

8 hours ago
Full Time

Principal Country Lead

Turner & Townsend

profile Munich - Germany

This role is a senior leadership position within the Enterprise Principal Team responsible for leading Principal Projects within the Delivery Area. The role drives growth operational excellence and exceptional client service while shaping the future direction of Enterprise Project Management. Key Pu...

2 days ago
Full Time

Director (mfd) Ai & Automation Fleet Operations

Sixt

profile Munich - Germany

Fleet Operations at SIXT runs at a scale where smart automation and AI can make a real difference and were building exactly that. With one of the largest vehicle fleets in the world and rich operational data to match the opportunity to deploy meaningful AI is enormous. As Director (m/f/d) AI & Auto...

2 days ago
Full Time

Principal Customer Success Manager

Onetrust

profile Munich - Germany

Strength in TrustOneTrusts mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldnt slow teams downit should accelerate whats possible. This led us to develop the first technology platform for responsible data use in 2016. Today wi...

2 days ago
Full Time

2026 Military & Athlete Transition Programme Germa...

Jpmorganchase

profile Frankfurt - Germany

DescriptionJPMorganChase is a leading global financial services firm with operations in more than 60 countries. The firm is a leader in investment banking financial services for consumers small-business and commercial banking financial transaction processing asset management and private equity. Your...

2 days ago
Full Time

Working Student – Customer Experience & Process Ex...

Metro/makro

profile Düsseldorf - Germany

Start Date: 01.05.2026Duration:  24 months Working hours: 20 h/week; up to 375 h/week during lecture free period possibleWorkplace: Office in DüsseldorfWhat you can expect:As a working student you will support our team across two key interconnected pillars:1. 1. Customer Journey ManagementData-Drive...

3 days ago
Part-time

Principal Country Lead

Turner & Townsend

profile Frankfurt am Main - Germany

This role is a senior leadership position within the Enterprise Principal Team responsible for leading Principal Projects within the Delivery Area. The role drives growth operational excellence and exceptional client service while shaping the future direction of Enterprise Project Management. Key Pu...

3 days ago
Full Time

Customer Success Manager- French

Assent

profile Berlin - Germany

Position SummaryCustomer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities ai...

3 days ago
Full Time

Product Manager Ai & Customer Experience (all Gend...

Sunday Natural Products

profile Berlin - Germany

Your roleAs our Product Manager for AI & Customer Experience you will define and own the product vision for our next-generation AI-enabled customer service. You will lead the transition from traditional human-heavy workflows to an automation-first service model across all channels such as chat email...

4 days ago
Full Time

Senior Customer Experience Associate

Integral Ad Science

profile Hamburg - Germany

Job Description:Were looking for a Customer Experience Associate to join our Finance team. The Senior Customer Experience Associate will own end to end solutions to address issues raised by clients while maintaining and servicing those relationships at the highest level. Someone with enthusiasm and...

6 days ago
Full Time

Senior Customer Experience Associate

Integral Ad Science

profile Berlin - Germany

Job Description:Were looking for a Customer Experience Associate to join our Finance team. The Senior Customer Experience Associate will own end to end solutions to address issues raised by clients while maintaining and servicing those relationships at the highest level. Someone with enthusiasm and...

6 days ago
Full Time

Premaster Program Development Of Quality Agents

Bosch Group

profile Heilbronn - Germany

You will be a key driver in promoting and implementing innovative Artificial Intelligence solutions within Bosch. Your work will provide significant value to our global engineering quality organization.As a PreMaster in our Vehicle Motion business unit you will be at the forefront of developing cutt...

8 days ago
Full Time

Sustainable Foods Corporate Policy Program Manager

Lever

profile Berlin - Germany

As Program Manager you will reach out to and build relationships with food-industry companies across Europe and North Americaincluding hospitality groups food service providers food manufacturers and retailersto engage them on reducing animal-based ingredients as part of their sustainability goals....

8 days ago
Remote

Work Student, Customer Experience (all Genders)

Teamviewer Germany Gmbh

profile Göppingen - Germany

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.We believe that our diverse teams and stron...

8 days ago
Full Time

Program Manager (mwd) – Global Sales Go To Market

Stepstone Group

profile Düsseldorf - Germany

Wir suchen eine engagierte Persönlichkeit als Program Manager (m/w/d) Global Sales / Go to market die unsere internationale Vertriebsstrategie auf das nächste Level hebt. Du bist eine unternehmerisch denkende Person mit einem starken Sinn für Struktur Wirkung und Schnittstellenmanagement Dann freue...

9 days ago
Full Time

Global Operations & Program Manager (mwd)

Stepstone Group

profile Düsseldorf - Germany

Wir suchen eine engagierte Persönlichkeit als Global Operations & Program Manager (m/w/d) die unsere internationale Vertriebsstrategie auf das nächste Level hebt. Du bist eine unternehmerisch denkende Person mit einem starken Sinn für Struktur Wirkung und Schnittstellenmanagement Dann freuen wir uns...

9 days ago
Full Time

Customer Value Manager

Tacto

profile Munich - Germany

Your ImpactAs a Customer Value Manager you will play a key role in shaping our customer journey to provide the best possible product experience. Your tasks will span the entire product management cycle from expert discussions in our sales process to onboarding new customers and expanding active cust...

9 days ago
Full Time

Lasalle Trainee Analyst Programme 2026

Lasalle Investment Management

profile Munich - Germany

# LI-DNICompany Profile:LaSalle is a global real estate investment manager where exceptional investment talent deep market and sector expertise and data-driven intelligence are applied through a disciplined fair-value framework. Enhanced by industry-leading research and sustainability insights we de...

12 days ago
Full Time