Contact Centers Jobs in Berlin

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YOUR MISSION:We are looking for a Technical Project Manager (TPM) to lead medium to highcomplexity deployments of our Agentic AI / conversational AI platform forenterprise this role youll own the end-to-end delivery lifecyclefrom scoping and planning through go-live and hypercareworking in a podmod...

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate convers...

Were Hiring: Video Content Analyst German Speaker Lisbon Portugal (LACS Anjos) On-site Flexible Shifts Are you passionate about ensuring a safe online experience for millions of users We are looking for a detail-oriented Video Content Analyst (German Speaker) to join our YouTube Trust & Safety tea...

YOUR MISSION:We are on a mission to make creating and managing AI voice agents as easy as hiring and onboarding a human. Today our platform serves highly technical users who configure advanced agent logic. Tomorrow we envision an experience that keeps the depth and flexibility experts need while bec...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As an Enterprise Engagement Manager (f/m/d) at Parloa you are a core driver of customer success value realization and satisfaction of our enterprise customers. You will manage a portfolio of customers guiding them through imple...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As a Senior Enterprise Engagement Manager (f/m/d) at Parloa you are a core driver of customer success value realization and long-term growth across Parloas Enterprise segment. You guide customers from implementation through ong...

YOUR MISSION:As aField Marketing Manager (f/m/d*) at Parloa you will execute field marketing initiatives that drive demand generate new business opportunities and accelerate existing sales pipelines. This role requires a strong understanding of the DACH market and the ability to design localized hig...

YOUR MISSION:As a Principal Product Manager Product Platform you will lead the strategic development and execution of Parloas product platform ensuring it delivers scalability efficiency and innovation across our product ecosystem. This is a pivotal role requiring a balance of visionary thinking and...

YOUR MISSION:As our first Business Development Executive in the UK/I region youll play a pivotal role in launching Parloas presence in a new market. Youll be part of building our revenue engine from the ground up in the region developing pipeline establishing relationships with enterprise prospects...

YOUR MISSION:As a Working Student (f/m/d) in the Agent Architect Team at Parloa youll support our mission to revolutionize customer service with AI Agents. Youll work closely with our Agent Architects to ensure smooth project execution from documentation and quality assurance to process optimizatio...

YOUR MISSIONJoin us in reimagining customer experience with Agentic AI.As a Program Manager Engineering Delivery Excellence (f/m/d) youll be the driving force behind predictable high-quality delivery across Parloas fast-scaling engineering organization. Youll help shape how we plan execute and scal...

YOUR MISSIONJoin us in reimagining customer experience with Agentic AI.As a Program Manager Engineering Delivery Excellence (f/m/d) youll be the driving force behind predictable high-quality delivery across Parloas fast-scaling engineering organization. Youll help shape how we plan execute and scal...

YOUR MISSION:As a Forward Deployed Engineer DevOps your mission is to build and scale the dedicated infrastructure that powers our custom agent integrations for our most important customers. You will be the key technical cornerstone of our team empowering our customer-facing Forward Deployed Enginee...

YOUR MISSION:Were looking for a motivated and tech-savvy IT Intern to join our in-house technology team in Berlin. Youll play a key role in supporting our day-to-day IT operations helping to maintain and improve our internal systems and ensuring our team has the tools and support they need to work e...

About ParloaParloas ambition is to become an iconic AI Platform company serving Fortune 2000 enterprises a unique opportunity to shape the next era of enterprise AI. With global enterprise customers we are already proving the impact of ourAgent Management Platform (AMP) which - beyond the initial su...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. As a Principal Data Platform Engineer (f/m/d) you will shape Parloas data architecture lead cross-team initiatives and set the standard for engineering excellence all while staying close to the code. This is your opportunity t...

YOUR MISSIONJoin us in reimagining customer experience with Agentic AI. As a Principal Data Platform Engineer (f/m/d) you will shape Parloas data architecture lead cross-team initiatives and set the standard for engineering excellence all while staying close to the code. This is your opportunity to...

YOUR MISSION:Join us in reimagining customer experience with Agentic AI. Were looking for a Senior Talent Acquisition Partner (f/m/d) to help scale Parloas ambitious team in Berlin and beyond. If youve helped breakout companies grow by hiring top GTM and AI talent and love creating inclusive fast-mo...

YOUR MISSION:We are on a mission to transform how people interact with companies by making every conversation seamless personalized and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale turning interactions into lasting relations...