After Sales Support Specialist Jobs in Georgia

Installation and configuration of studio IT equipment video walls video mixers monitors switches signal convertors & CCTV cameras utilizing software defined tools also its hardware installation and daily maintenance.Perform technical quality assurance of live studio environments prepare necessary re...

Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing technical diagnost...

To monitor multiple Chat dashboards;To handle end users queries in live chat and ensure a prompt response;To coordinate with Service Managers and to inform end-users in the live chat about any service irregularity;To resolve any end-users disputes in the live chat and escalate to either Service Mana...

To monitor multiple ticket dashboards;To handle end users queries on incoming and ensure prompt response;To coordinate with other departments operators users about any service irregularities or other informational requirements and cooperate with 2nd line Technical Support;To sustain discipline in th...