Your Responsibilities:Lead mentor and develop a team of Customer Support Specialists (L1) fostering a culture of technical excellence and collaboration.Oversee the day-to-day operations of the team ensuring that complex customer issues related to our cloud services are resolved effici
Your Responsibilities:Lead mentor and develop a team of Customer Support Specialists (L1) fostering a culture of technical excellence and collaboration.Oversee the day-to-day operations of the team ensuring that complex customer issues related to our cloud services are resolved effici
Your Responsibilities:Define and prioritize the PaaS roadmap for Managed Kubernetes Managed Registry and Managed PostgreSQL based on market trends customer feedback and competitive analysis.Set clear OKRs and KPIs (e.g. time-to-deploy SLA compliance adoption rates throughput).Run cust
Your Responsibilities:Define and prioritize the PaaS roadmap for Managed Kubernetes Managed Registry and Managed PostgreSQL based on market trends customer feedback and competitive analysis.Set clear OKRs and KPIs (e.g. time-to-deploy SLA compliance adoption rates throughput).Run cust
Gcore
About the Role We are building the next generation of our Edge Network platform and are looking for an Engineering Manager to lead teams developing high-performance edge systems. Edge network are computing and networking capabilities deployed close to end users and includes CDN securi
About the Role We are building the next generation of our Edge Network platform and are looking for an Engineering Manager to lead teams developing high-performance edge systems. Edge network are computing and networking capabilities deployed close to end users and includes CDN securi
Our Billing Team maintains and supports Gcores Billing Engine a crucial and highly integrated system essential for managing financial transactions and supporting the seamless delivery of our global services.This role is pivotal in maintaining and enhancing the Billing Engine which is
Our Billing Team maintains and supports Gcores Billing Engine a crucial and highly integrated system essential for managing financial transactions and supporting the seamless delivery of our global services.This role is pivotal in maintaining and enhancing the Billing Engine which is
Your Responsibilities:Design and evolve the companys global network infrastructure ensuring scalability resilience and optimal performance across multiple regions and data centers.Develop and maintain interconnection strategies with ISPs carriers and Internet Exchange Points to improv
Your Responsibilities:Design and evolve the companys global network infrastructure ensuring scalability resilience and optimal performance across multiple regions and data centers.Develop and maintain interconnection strategies with ISPs carriers and Internet Exchange Points to improv
Gcore
Your Responsibilities:Manage the deployment and upkeep of internal network infrastructure including routers switches firewalls and wireless equipmentInstall configure and maintain internal servers and servicesImplement infrastructure changes and improvementsPlan and execute regular in
Your Responsibilities:Manage the deployment and upkeep of internal network infrastructure including routers switches firewalls and wireless equipmentInstall configure and maintain internal servers and servicesImplement infrastructure changes and improvementsPlan and execute regular in
Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing tec
Your Responsibilities:First-line support which includes handling customers and internal users requests via chat email and phone (rarely happens) in English;Provide consultations about our products and services such as Cloud Hosting AI and more;Resolve technical issues by providing tec
Your Responsibilities:Implement the global brand strategy and develop and execute regional marketing initiatives in the DACH regionCollaborate with international marketing teams and regional enterprise sales teamsCreate and adapt image content for various channels leveraging AI tools
Your Responsibilities:Implement the global brand strategy and develop and execute regional marketing initiatives in the DACH regionCollaborate with international marketing teams and regional enterprise sales teamsCreate and adapt image content for various channels leveraging AI tools
Your Responsibilities:Maintaining the billing systemGenerating invoices and account statementsPerforming account reconciliationsMaintaining accounts receivable files and recordsProducing weekly/monthly financial reportsInvestigating and resolving any irregularities or enquiriesAssisti
Your Responsibilities:Maintaining the billing systemGenerating invoices and account statementsPerforming account reconciliationsMaintaining accounts receivable files and recordsProducing weekly/monthly financial reportsInvestigating and resolving any irregularities or enquiriesAssisti
Your Responsibilities:Process incoming abuse reports (e.g. DMCA phishing spam) from external providers and users across all company products including CDN Cloud and Hosting.Investigate reported incidents according to established internal guidelines and service level agreements (SLAs).
Your Responsibilities:Process incoming abuse reports (e.g. DMCA phishing spam) from external providers and users across all company products including CDN Cloud and Hosting.Investigate reported incidents according to established internal guidelines and service level agreements (SLAs).
Your Responsibilities:Handle customer and internal user requests via chat email and occasionally phone calls in English.Provide consultations regarding our products and services in Edge Network.Conduct technical diagnostics to resolve issues gather information about customer and user
Your Responsibilities:Handle customer and internal user requests via chat email and occasionally phone calls in English.Provide consultations regarding our products and services in Edge Network.Conduct technical diagnostics to resolve issues gather information about customer and user
Your Responsibilities: Develop and execute comprehensive go-to-market strategies for our security solutions portfolioLead cross-functional teams to align product development marketing and sales effortsAnalyze market trends competitor activities and customer needs to inform product pos
Your Responsibilities: Develop and execute comprehensive go-to-market strategies for our security solutions portfolioLead cross-functional teams to align product development marketing and sales effortsAnalyze market trends competitor activities and customer needs to inform product pos