Founded in 2012 Mirakl has been at the forefront of marketplace innovation empowering every business to compete in the platform economy.
Today Mirakls operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch scale and operate marketplaces and dropship AI-powered multichannel selling (Mirakl Connect) retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris Mirakl helps a global ecosystem of 450 marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macys Decathlon Carrefour Asos and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
750 employees in 9 offices worldwide: Paris Barcelona Bordeaux Boston London Munich New York Sydney Tokyo
Our Values:
Working at Mirakl means accelerating your career alongside ambitious passionate and supportive colleagues. Were proud of the diversity of backgrounds perspectives and experiences that make our teams unique.
Our 5 values guide how we collaborate:
Work Hard Together: Teamwork and collaboration are the foundation of our success
Get Things Done: We prioritize action and efficiency for impactful results
Go Above & Beyond: We tackle challenges proactively and always aim for excellence
Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
Satisfy & Empower Clients: Were committed to our clients success
The Team Youll Join
Youll be part of our Workplace Experience team led by Rémi Beaussart and Jacqueline Ngom. You will be in charge of ensuring a smooth operational running of our office in Paris with a focus on ensuring the best possible working conditions for all Mirakl workers. You will be based in Paris and will oversee the day-to-day operations of our 3200m² office ensuring all facilities are maintained to the highest standards. At Mirakl the office is more than a workplace its where collective energy collaboration and culture come alive. As Workplace Experience Coordinator youll be at the heart of making our offices places people genuinely want to come to.
Your Impact
As Mirakl continues to invest in bringing its teams together the office experience has never been more central to how we work.
As Coordinator Workplace Experience you will be the backbone of our Paris office ensuring our 3200 m² space runs seamlessly and that every employee feels supported at ease and set up to thrive.
Employee Well-being and Satisfaction
Respond promptly to daily requests from Mirakl workers through our ticketing system prioritizing their satisfaction and ensuring the best possible workplace experience.
Be the go-to person for employees needs and queries
Contract & Supplier Management / Safety and Compliance
Act as the primary contact for our business partners
Manage contracts and relationships with suppliers including cleaning services technical maintenance health & safety green plants maintenance and provision of snacks & refreshments
Proactively anticipate future needs and coordinate with vendors as required
Ensure the office complies with all health and safety regulations creating a safe working environment for all employees
Operational Excellence
Support the WPE Manager on its activity and act as their back up as needed
Develop and/or implement operational procedures and policies that streamline our workplace functions
Identify opportunities for enhancing operational standards and efficiency
Leverage AI to elevate Workplace Experience excellence
Community Engagement and Event Support
Be the logistical support for all internal events organized by various departments.
Utilize your creativity and service mindset to contribute to a vibrant workplace community.
Assist the Workplace Experience Manager in large event projects
What Youll Bring to the Role
Experience
2 years of experience in a similar Workplace Facilities or Office Management role (internships and apprenticeships included)
Proven track record of managing multiple priorities in a fast-paced environment with a strong service mindset
Experience working with suppliers and managing contracts or vendor relationships
Skills
Great interpersonal skills : you build trust easily with colleagues at all levels and external partners
Highly organized and detail-oriented with the ability to juggle competing priorities without dropping the ball
Proactive problem-solver who knows when to act independently and when to escalate
Strong written and verbal communication skills (both in French and English)
Flexible and resilient comfortable adapting to changing priorities
Tools Used
SiiT (ticketing system)
Gmail & Google Workspace (Docs Sheets Calendar etc.)
AI tools (Dust)
Languages
French: Fluent
English: Professional
Compensation Perks & Benefits
Health & Wellness: 100% health insurance coverage yoga classes fitness sessions and team breakfasts to keep you energized
Daily Perks: Swile meal voucher card
Sustainable Transportation: Monthly bike leasing subscription or 50% Navigo reimbursement
Parental Support: Enhanced parental leave including one month of fully paid leave for the second parent
Career Growth: Access to tailored development programs and clear pathways for professional advancement
Team Engagement: Regular team-building activities and company-wide offsite events
Our Hiring Process
We warmly encourage you to apply to any of our roles even if you think youre not an exact match.
Please click the Apply button to submit your application this helps us make the best possible assessment and get back to you as quickly as possible.
Intro Call Get to know each other with a Talent Acquisition Specialist discuss your background and answer your questions about Mirakl
Hiring Manager Interview Deep dive with Rémi and Jacqueline on your experience approach and motivation
Values Fit Interviews Two structured interviews using the STAR methodology to assess alignment with our 5 core values
Final Decision & Offer We move quickly and provide clear transparent feedback
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If youre ready to join a global leader powering digital transformation for 450 of the worlds most innovative retailers and B2B organizations.
As part of our recruitment process Mirakl processes your personal data to review and manage your application and where appropriate to consider your profile for future opportunities. You can exercise your data protection rights at any time and as further detailed in our policies. For more information about how we process your personal data and your rights please consult our Recruitment Privacy Notice here in English and here in French.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process including screening applications analyzing resumes and assessing responses. While AI helps us work efficiently all final hiring decisions are made by humans. For more information visit our AI Guidelines for Candidates and Interviews.
Required Experience:
IC
About Mirakl:Founded in 2012 Mirakl has been at the forefront of marketplace innovation empowering every business to compete in the platform economy.Today Mirakls operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch sca...
About Mirakl:
Founded in 2012 Mirakl has been at the forefront of marketplace innovation empowering every business to compete in the platform economy.
Today Mirakls operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch scale and operate marketplaces and dropship AI-powered multichannel selling (Mirakl Connect) retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris Mirakl helps a global ecosystem of 450 marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macys Decathlon Carrefour Asos and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
750 employees in 9 offices worldwide: Paris Barcelona Bordeaux Boston London Munich New York Sydney Tokyo
Our Values:
Working at Mirakl means accelerating your career alongside ambitious passionate and supportive colleagues. Were proud of the diversity of backgrounds perspectives and experiences that make our teams unique.
Our 5 values guide how we collaborate:
Work Hard Together: Teamwork and collaboration are the foundation of our success
Get Things Done: We prioritize action and efficiency for impactful results
Go Above & Beyond: We tackle challenges proactively and always aim for excellence
Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
Satisfy & Empower Clients: Were committed to our clients success
The Team Youll Join
Youll be part of our Workplace Experience team led by Rémi Beaussart and Jacqueline Ngom. You will be in charge of ensuring a smooth operational running of our office in Paris with a focus on ensuring the best possible working conditions for all Mirakl workers. You will be based in Paris and will oversee the day-to-day operations of our 3200m² office ensuring all facilities are maintained to the highest standards. At Mirakl the office is more than a workplace its where collective energy collaboration and culture come alive. As Workplace Experience Coordinator youll be at the heart of making our offices places people genuinely want to come to.
Your Impact
As Mirakl continues to invest in bringing its teams together the office experience has never been more central to how we work.
As Coordinator Workplace Experience you will be the backbone of our Paris office ensuring our 3200 m² space runs seamlessly and that every employee feels supported at ease and set up to thrive.
Employee Well-being and Satisfaction
Respond promptly to daily requests from Mirakl workers through our ticketing system prioritizing their satisfaction and ensuring the best possible workplace experience.
Be the go-to person for employees needs and queries
Contract & Supplier Management / Safety and Compliance
Act as the primary contact for our business partners
Manage contracts and relationships with suppliers including cleaning services technical maintenance health & safety green plants maintenance and provision of snacks & refreshments
Proactively anticipate future needs and coordinate with vendors as required
Ensure the office complies with all health and safety regulations creating a safe working environment for all employees
Operational Excellence
Support the WPE Manager on its activity and act as their back up as needed
Develop and/or implement operational procedures and policies that streamline our workplace functions
Identify opportunities for enhancing operational standards and efficiency
Leverage AI to elevate Workplace Experience excellence
Community Engagement and Event Support
Be the logistical support for all internal events organized by various departments.
Utilize your creativity and service mindset to contribute to a vibrant workplace community.
Assist the Workplace Experience Manager in large event projects
What Youll Bring to the Role
Experience
2 years of experience in a similar Workplace Facilities or Office Management role (internships and apprenticeships included)
Proven track record of managing multiple priorities in a fast-paced environment with a strong service mindset
Experience working with suppliers and managing contracts or vendor relationships
Skills
Great interpersonal skills : you build trust easily with colleagues at all levels and external partners
Highly organized and detail-oriented with the ability to juggle competing priorities without dropping the ball
Proactive problem-solver who knows when to act independently and when to escalate
Strong written and verbal communication skills (both in French and English)
Flexible and resilient comfortable adapting to changing priorities
Tools Used
SiiT (ticketing system)
Gmail & Google Workspace (Docs Sheets Calendar etc.)
AI tools (Dust)
Languages
French: Fluent
English: Professional
Compensation Perks & Benefits
Health & Wellness: 100% health insurance coverage yoga classes fitness sessions and team breakfasts to keep you energized
Daily Perks: Swile meal voucher card
Sustainable Transportation: Monthly bike leasing subscription or 50% Navigo reimbursement
Parental Support: Enhanced parental leave including one month of fully paid leave for the second parent
Career Growth: Access to tailored development programs and clear pathways for professional advancement
Team Engagement: Regular team-building activities and company-wide offsite events
Our Hiring Process
We warmly encourage you to apply to any of our roles even if you think youre not an exact match.
Please click the Apply button to submit your application this helps us make the best possible assessment and get back to you as quickly as possible.
Intro Call Get to know each other with a Talent Acquisition Specialist discuss your background and answer your questions about Mirakl
Hiring Manager Interview Deep dive with Rémi and Jacqueline on your experience approach and motivation
Values Fit Interviews Two structured interviews using the STAR methodology to assess alignment with our 5 core values
Final Decision & Offer We move quickly and provide clear transparent feedback
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If youre ready to join a global leader powering digital transformation for 450 of the worlds most innovative retailers and B2B organizations.
As part of our recruitment process Mirakl processes your personal data to review and manage your application and where appropriate to consider your profile for future opportunities. You can exercise your data protection rights at any time and as further detailed in our policies. For more information about how we process your personal data and your rights please consult our Recruitment Privacy Notice here in English and here in French.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process including screening applications analyzing resumes and assessing responses. While AI helps us work efficiently all final hiring decisions are made by humans. For more information visit our AI Guidelines for Candidates and Interviews.
Mirakl powers AI-driven eCommerce growth for retailers, manufacturers, distributors, and sellers and brands. Transform your digital business with marketplace and dropship platforms, retail media, multi-channel selling and agentic commerce.
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