Superviseur des Programmes dAnimation FHX

• Earn 2557 gross monthly (our pay system is benchmarked transparent and fair)
• Fixed Term Contract from 20/04/2026 until end date 14/08/2026
• Based at our idyllic summer only centre PGL Domaine de Segries in the south of France

Ready for an adventure on the Ardeche
PGL creates extraordinary breakthroughs for children through active andlife-affirming experiences in the great outdoors.

Join the team at Domaine de Segries
Deep in the heart of the Ardèche region Domaine de Segries watersportscentre in France (known as Segs) is the home of our world famous ArdècheAdventure canoe holidays.

Make a difference as a Guest Program Supervisor
Youll support theGeneral Manager by leading managing and empowering the Guest Experience teamto deliver high-quality fun and safe guest experiences. Workingcollaboratively with the River Activities Supervisor overseeing the guestexperience elements of the 3rd party activities (Canyoning and Tree top highropes) and excursions.
In addition assistingin managing daily activities equipping group leaders with the necessary toolsand skills resolving guest and colleague issues promptly and implementingcorrective actions and new procedures as directed.
Youll also be comfortable working withdata able to understand complex rotas workforce planning holidays andperformance statistics relating to the team. Youll be required to gather and interpretcustomer feedback & implement innovations to keep PGL growing &improving for the future.

Is this you
A proven leader of people with superb organisational abilities able to coach and inspire others
A customer-centric approachdriven by going above and beyond to ensure an amazing experience for all our guests
An approachable and effective communicator able to develop successful working relationships with a variety of people and teams
Enjoys problem solving and thrives when faced with a variety of complexities & deadlines
Ideally hold a Level 3 or above in Leadership Management Education & Training qualification and a recognised First Aidqualification though training can be provided.
Above all its our core values of FUN SAFETY QUALITY INCLUSIVITY TEAMWORK and RESPECT that unite us.
A place to thrive
No matter your background ethnicity age neurodivergence or anythingelse PGL is a place to beyourself have fun use your valuable skills for good and celebrate what makesyou brilliantly unique.

Fair pay and benefits for all

• We are committed to aligning our pay with ratesto higher than the industry salary bandings. We are dedicated to conducting annual company salary reviews to ensure our colleagues receive competitive pay.
• Accommodation & catering available in line with the collective bargaining agreement legislation for benefits in kind. Overall only 65 per month for single accommodation and 3 meals per day.
• A career with ongoing growth aided development mentoring multiple pathways and opportunities to work across the global business
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
• A generous benefits package including health and life insurance plans as well as a pension contributions
• Free/discounted PGL breaks for your family & discounts at 100s of retailers.

PGL is partof PGL Beyond a group of innovative companies transforming the world ofadventure through enriching experiences and breakthroughs.

For a full Job Description and Personal Specification please click here.

For any enquiries specific to this role please

We hire the best talent and value a diverse inclusive team; so we are committed to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need.
However our top priority is the safety of the children at our centres. Therefore all employees must undergo an Enhanced criminal records check (known as DBS or PVG) which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence drugs or safeguarding may affect your application. Not all convictions will disqualify you as we assess each case individually.