Senior Cluster Data Center Manager

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. Were the people who keep the cloud running. We support all AWS data centers and all the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts and operations managers. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

The Infrastructure Operations organization is seeking an exceptional leader to serve as a Senior Cluster Data Center Manager in France. You will lead a large organization managing multiple data centers in the cluster overseeing managers responsible for critical facility infrastructure.

The ideal candidate will have strong knowledge of data center and mission-critical Mechanical Electrical Power infrastructure. You will be responsible for maintaining 100% service uptime in our cluster maintaining a high-level view while diving deep into details as needed. You will interact daily with global teams representing France Data Center Engineering Operations.
If you are passionate about customer experience think and act globally and want to contribute to the operational excellence of AWS data centers this is the challenge youve been looking for.

The pace scale and growth of Amazons data center platform will challenge you. We seek experienced senior leaders who are highly strategic in managing their business unit yet lead by example and roll up their sleeves when required.

Key job responsibilities
Team Leadership & Development: Hire manage and develop the operations management team including Facility Managers Chief Engineers and Facility Technicians. Mentor and develop employees at all levels including managers.

Operational Excellence: Ensure operation and maintenance of mechanical electrical and controls systems for AWS data centers including preventive maintenance corrective maintenance and change management. Maintain 100% service uptime across your cluster.

Performance Management: Establish performance benchmarks conduct analyses and prepare reports on all aspects of critical facility operations and maintenance. Manage all facility-related repairs in a timely manner.

Organizational Structure: Build and maintain a sustainable organizational structure. Develop hiring strategy and participate in recruiting events.
Cross-Functional Collaboration: Work with business development engineering and construction teams to forecast staffing needs and maintain appropriate resource levels.

Vendor Management: Manage colocation data center service providers to meet or exceed contracted performance SLAs. Oversee on-site management of shift technicians senior shift technicians sub-contractors and vendors ensuring all work is performed in accordance with established practices and procedures.

Incident Management: Lead safety security and availability incident response incident management incident resolution and root cause analysis.

Financial Management: Manage cost including OPEX and CAPEX associated with all data centers under your responsibility.

Reporting & Communication: Conduct daily/weekly/monthly Data Center Engineering Operations meetings and reporting. Run weekly availability meetings and report outcomes.

Global Integration: Liaise with global teams on initiatives processes and procedures; implement those initiatives locally in France.

Continuous Improvement: Drive continuous improvement of operational processes procedures methods and tools. Lead and manage energy efficiency initiatives in your cluster.

Capacity Planning: Support capacity planning and management activities.

About the team
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

- Diploma in engineering or related fields.
- 4 years of experience operating as a manager of managers and/or 7 years of relevant experience managing mission-critical facilities.
- Experience hiring developing and managing high-performing technical teams.
- Fluency in English to communicate effectively with global teams.
- Driving license valid in EU.

- Experience supporting procedures for production or mission-critical environments including ticketing monitoring/metrics and troubleshooting technical issues.
- In-depth knowledge of data center facilities such as generators chillers cooling towers air handling units UPS electrical sub-distribution systems fire detection and suppression systems and cable reticulation systems.
- Experience managing or implementing system health performance monitoring capacity planning or process improvement and automation.
- Fluency in French.

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