Senior Account Manager EMEA MFMx

Trustpair stops vendor fraud before it happens. Were the automated vendor validation platform protecting 600 enterprise companies worldwide. Since 2017 finance and procurement teams have used Trustpair to eliminate vendor fraud while reclaiming 90% of the time they once spent on manual checks.

As vendor fraud grows more sophisticated we stay ahead by combining deep expertise in financial crime with cutting-edge technology. Our core product focuses on secure reliable vendor account validation to wipe out fraud and boost efficiency.

Internally teams across Trustpair use AI tools in their day-to-day work to automate repetitive tasks and unlock strategic insights that help us build and operate better. From day one youll be encouraged and trained to integrate these tools into your workflow in a practical hands-on way.

With offices in New York Paris London and Milan were a diverse team united by a bias for action. We ship fast learn from experiments and tackle problems that matter: protecting billions in payments for companies worldwide. If you want to see your work make an immediate impact in financial security Trustpair is built for you.

Learn more about how we use AI in our everyday work.

We are looking for a Senior Account Manager EMEA to join our Sales team at Trustpair and play a key role in driving revenue growth across our portfolio of strategic enterprise clients.

Trustpair is a B2B SaaS platform helping companies secure their payment processes prevent vendor fraud and strengthen financial operations. Our solutions are trusted by large organizations navigating complex financial and operational challenges.

As a Senior Account Manager EMEA you will take ownership of a high-value portfolio of strategic accounts primarily across the French market with opportunities for international expansion. Youll work closely with senior Finance leaders including CFOs and Finance Directors to develop long-term partnerships identify new business opportunities and maximize the value of Trustpairs solutions.

This is a high-impact commercially driven role combining strategic relationship management complex enterprise sales and revenue expansion. Youll have the autonomy to develop your account strategies while collaborating with our Customer Success Sales Partnerships and Product teams to deliver meaningful results for our clients.

This position is based in Paris with weekly office presence as part of our hybrid working model (at least 2 days).

Package details: OTE circa 150k depending on profile & experience.

• Take full commercial ownership of a portfolio of strategic enterprise customers driving revenue growth retention and long-term account value.

• Develop and execute tailored account plans to identify growth opportunities and maximize customer lifetime value.

• Build a deep understanding of each clients organization through strategic account mapping identifying key decision-makers economic buyers influencers and business priorities.

• Identify and drive upsell and cross-sell opportunities including expansion into new subsidiaries business units geographical regions and use cases.

• Leverage structured sales methodologies such as MEDDIC/MEDDPICC to qualify and advance complex opportunities.

• Establish and nurture long-term relationships with executive sponsors including CFOs Finance Directors and other senior decision-makers.

• Position yourself as a trusted commercial partner understanding customers strategic objectives and translating them into opportunities for growth.

• Lead executive business reviews steering committees and strategic account discussions to demonstrate value and uncover new opportunities.

• Navigate complex multinational organizations and engage multiple stakeholders to move commercial discussions forward.

• Own the expansion pipeline across your portfolio from opportunity identification through negotiation and closing.

• Lead complex commercial negotiations including enterprise-wide agreements Master Framework Agreements and multi-entity contracts.

• Build compelling value-based business cases that demonstrate Trustpairs impact on financial security operational efficiency and risk reduction.

• Take accountability for your portfolios commercial performance with a particular focus on Net Revenue Retention (NRR) expansion revenue and sustainable growth.

• Work closely with Customer Success to support retention product adoption and long-term customer satisfaction.

• Track key account performance indicators including expansion pipeline revenue growth product usage customer health and churn risk.

• Maintain accurate account plans forecasts and commercial activity in our CRM tools.

• Collaborate closely with Customer Success Sales Partnerships Marketing and Product to identify opportunities and deliver a seamless customer experience.

• Share market insights customer feedback and emerging needs to help shape our commercial and product strategies.

• At Trustpair we see AI as a tool to save time sharpen focus and boost impact - whether youre already hands-on with AI or eager to learn youll join a team that values and encourages AI-driven ways of working

• A collaborative environment with a flat structure where everyones voice is heard

• Trustpair is in scaling phase with career opportunities in France and internationally

• Flexible remote policy

• A talented team with senior colleagues you can learn and work with

• Inclusive environment with cultural diversity and parity

• 5 years of experience in Account Management with significant exposure to B2B SaaS technology or enterprise software environments.

• A proven track record of managing and growing strategic or enterprise accounts with measurable success in upselling cross-selling and revenue expansion.

• Strong experience navigating complex enterprise sales cycles engaging multiple stakeholders and negotiating high-value agreements.

• Confidence building relationships with C-level executives and senior business leaders particularly in Finance Procurement or related functions.

• A consultative value-based selling approach with the ability to understand business challenges and translate them into compelling commercial opportunities.

• Familiarity with structured sales methodologies such as MEDDIC/MEDDPICC Challenger Sale or SPIN Selling.

• Strong commercial acumen analytical thinking and a data-driven approach to portfolio management.

• Excellent communication presentation and negotiation skills with the ability to influence stakeholders at all levels.

• A high degree of autonomy ownership and organization combined with a collaborative mindset.

• Fluency in both French and English written and spoken.

• Genuine curiosity about AI technologies and an interest in how they can improve productivity decision-making and business impact.

• Experience working with large multinational corporations or complex organizational structures.

• Exposure to FinTech financial software risk management compliance or Finance-related SaaS solutions.

• Previous experience in Customer Success consulting or enterprise software deployment.

• Experience managing international accounts or expanding existing agreements across multiple business entities.

• First call with Morgan Talent Acquisition Specialist (30 mins)

• Experience interview with Thomas Head of Sales (30 mins)

• Live case study on site (1h30)

• Coffee fit with two members of our team (30 mins)

• Cofounders interview with Alexandre Cofounder & MD (45 mins)
  

Equal Opportunity Statement
Trustpairs policy is to provide equal employment opportunity in all of our employment practices without regard to race color religion sex national origin ancestry marital status protected veteran status age individuals with disabilities sexual orientation or gender identity or expression or any other legally protected category.
Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.