Senior Account Manager, Amazon Pickup & Return Points (PARP)

At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build a world-class delivery experience this is your chance to make history. We are looking for a dynamic organized self-starter to join as Account Manager for Amazons alternative delivery solutions.

About the Role: Amazon Pickup & Return Points (PARP) is an alternative delivery solution offering convenient pickup and return options to Amazon customers. As the Account Manager you will be responsible for managing and expanding our network handling major partners in retail property management and transportation sectors.



Key job responsibilities
Key job responsibilities

Own and drive executive-level relationships with C-level stakeholders across partner organizations
Lead complex contract negotiations including commercial terms and service level agreements with Tier1 French / European companies
Conduct market analysis and forecasting to shape strategic decisions
Maintain complete ownership of the pickup network including performance optimization and expansion strategy
Drive network development/roll-out maintain and optimize current operations conduct performance reviews and manage contract renewals
Work cross-functionally with internal teams (Tech Ops/Installation Accounting Marketing Business Planning Legal Product Management)
Lead business expansion route-to-market strategies and new product/service launches
Drive offline Marketing and Advertising campaigns with location partners
Ensure best-in-class customer experience across all Pickup locations

- Bachelors degree or Masters degree
- Speak write and read fluently in English
- Speak write and read fluently in French
- Experience using data and metrics to determine and drive improvements
- Experience in account management or project management
- Ability to work independently to complete tasks
- Proven track record of delivering projects within scope time budget and quality

- Masters degree
- Knowledge of accounting principles processes and entries
- Knowledge of Excel at an advanced level
- Knowledge of general AI tools
- Contract management experience

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