Sales Coordinator Orient Express Sailing Yachts

The Sales Coordinator is responsible for qualifying and closing sales businesses together with Director of Sales across EMEA market.

CORE RESPONSIBILITIES

• Assists with sales presentations along with Directors of Sales.
• Creates proposals accurately reviews all sales quote & contracts.
• Act as the main point of contact for all finalized and contracted sales deals transitioning from the sales team to operations management.
• Attends department training industry networking events and client meetings.
• Assist in identifying and surpassing monthly quarterly and annual department goals.
• Assist the Sales Managers in managing day-to-day operations including preparing sales presentations proposals and reports.
• Maintain and update client databases ensuring all information is accurate and up-to-date
• Prepare and distribute internal sales reports track sales performance.
• Organize and maintain filing systems for sales contracts agreements and correspondence
• Support the sales team in coordinating bookings and events ensuring all client requests are promptly addressed.
• Process contracts client information and booking details in the organizations management and CRM systems ensuring accuracy and completeness.
• Act as a liaison between the sales team and clients ensuring timely responses and follow-ups to all inquiries
• Assist in the preparation of marketing materials such as brochures sales decks and promotional emails.
• Coordinate with other departments to ensure smooth execution of sales-related activities and special requests
• Provide support during sales events trade shows and client meetings as required.
• Track and monitor client feedback ensuring follow-up actions are taken as needed.

Qualifications :

• Bachelors degree or equivalent combination of education & experience
• At least 3 years of Sales Operations/Coordination. Previous experience with cruise program planning; understanding of the inner workings of cruise lines and onboard ships. Shipboard operational experiences is preferred.
• Strong customer service/people skills including diplomacy and ability to establish winning relationships with employees colleagues clients and supplier/vendors
• Ability to use creative problem-solving skills; overcoming obstacles and challenges throughout program planning stages and implementation.
• Must be adept at multi-tasking and meeting deadlines in a fast-paced environment.
• Ability to effectively interact with all levels of the company.
• Strong attention to detail and organizational skills.
• Ability to handle and maintain the confidentiality of sensitive information.
• Process oriented able to develop and refine workflow processes for maximum efficiency
• Fluent in English.

Remote Work :

No

Employment Type :

Full-time