Lead People Ops
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Job Summary
UpSlide is the document production layer for financial services.
We orchestrate LLMs machine learning and workflow agents within Microsoft 365 to deliver reliable quality outputs in the most efficient and cost-effective way. As a Microsoft Solutions Partner with 14 years supporting financial services teams we bring together expertise from the tech finance and design fields to help clients like KPMG BNP Paribas Rothschild & Co. boost productivity while improving brand consistency across their corporate documents.
We are a certified B Corporation upholding the belief that businesses should have a positive impact on society.
Our values guide our approach to work and are at the heart of our recruitment process. To join our team we look for individuals who value:
Excellence: We think that every detail counts and we place great importance on the quality of our deliverables.
Trust: We are passionate committed and free to act with autonomy.
Happiness at work: We enjoy looking on the bright side and we share our enthusiasm with our colleagues and clients.
You will join the People team as Lead People Ops based in our Paris office reporting directly to Aurore (Deputy CEO and Chief Transformation Officer).
Who is the People team
Andrea Senior Talent Acquisition Specialist anime aficionado; she has the best recommendations!
Misbah Expert Talent Acquisition Specialist trying to convert the team to matchas
Aurore Chief Transformation Officer 15-year boxer. Knocks out deadlines not morale!
Youll work hand in hand with our People Ops Specialist and apprentice on the operational side and closely with our HRBP Talent Acquisition and Finance teams.
The People Ops team makes sure HR operations run flawlessly across all our entities: processes are reliable and constantly improved our HR data is accurate and trustworthy in our HRIS and every activity has clear objectives an owner and measurable KPIs so the team focuses its energy where it has the most impact.
Define manage and improve our HR processes (60%)
Make sure HR processes (onboarding offboarding contracts payroll personnel administration ticket management) run error-free and on time
Regularly audit and optimise these processes
Example activities: map existing processes test and roll out new tools or automations retire processes that are no longer useful or too complex renegotiate or evolve vendor contracts.
Own our HRIS (20%)
Ensure People data (HR payroll administrative) is reliable up to date and accessible to whoever needs it to deliver
Example activities: regularly audit the reliability and completeness of HR/payroll data in Lucca structure user access and permissions run high-ROI campaigns.
Pilot the performance of the People Ops activity (10%)
Make sure every activity has clear objectives an owner and clear KPIs and that performance keeps improving over time
Concentrate resources and effort on the highest-impact activities
Example activities: arbitrate priorities and resource allocation based on business impact.
Lead and grow the People Ops team (10%)
Set clear expectations build a collaboration framework and team rituals
Evaluate and grow your teams talent through regular feedback
Drive continuous improvement of working methods and lead by example on UpSlides values and behaviours
In your first 3 months you will understand and optimise/kill what already exists:
Map the key HR processes (onboarding offboarding contracts payroll tickets) and diagnose what to simplify optimise or kill
Get the most out of Lucca so it becomes our single source of truth with as many processes/workflows/campaigns managed there as possible
Set up a first steering framework defining the standards of excellence for the function
Secure the run: zero payroll or administrative incidents during your onboarding period
By 6 months you will show a first measurable impact on the 3 pillars of this role:
Processes rebuilt killed or simplified with a demonstrated gain in time or reliability
100% reliable HR data on at least the key scopes (contracts absences onboarding/offboarding)
A simple dashboard in place tracked monthly showing the progress of 2-3 Ops KPIs
Vendors or tools challenged/renegotiated
At UpSlide we have a career path to help you grow.
You are a great fit if you have:
A first successful experience within a People team ideally in a fast-growing tech company (7 years exp min)
A solid understanding of People Ops models in France and internationally
A genuine appetite for HR tools and AI with a drive to push automation to free up time for higher value-add work
Strong skills in Excel
Both a tactical and strategic mindset: comfortable in day-to-day operations while keeping the bigger picture in view
A minimum C1 level of English and French
Advanced proficiency with Microsoft Office
If you have never managed a team we will give you all the keys to make sure you become a successful manager through training and mentoring.
Hybrid work: 3 days per week in our Paris office.
Wed love it if:
You have already managed internal pay
If you dont tick all the boxes but you think youd be a great fit please apply and tell us why.
Pre-qualification interview with Misbah (Talent Acquisition) to make sure our goals match!
This interview will be followed by a short at-home task to test your Excel skills (15 minutes)
HR interview with Fanny (HRBP): well assess seniority strategic perspective and depth of reasoning and ease with tools and AI through a structured interview based on concrete scenarios.
Live use case: ticket triage with Seghara (Freelance People Ops) and Anne (CFO): well give you a batch of fictional employee tickets/requests (a mix of administrative payroll and benefits topics) and ask you to prioritise them draft a response (with or without AI) and flag the ones that need escalation.
Well assess rigor critical thinking and the ability to structure a diagnosis quickly.Fit interview with our Chief Transformation Officer: well validate your alignment with our expected posture and your fit with the existing team.
Well conduct a reference check to learn how to help you thrive!
International environment:Start-up with five offices (Paris London Berlin New York Singapore) and users in more than 60 countries
Training & professional development:Collaboration with our sister company IPH which provides UpSliders with training on key soft skills and management
Company events:Office socials and international company events (e.g. annual company seminar team seminar and sustainability actions taken throughout the year)
Beautiful office:Office near Opéra (1er arrondissement) a vibrant space with beautiful common areas and meeting rooms a nap room bike storage and showers tea/coffee etc.
Hybrid work:3 days in-office per week
Work-from-home budget: 500 WFH equipment budget
Wellness package:50 per month for physical and mental wellness activities
Family support:
Paid parental leave for birthing and non-birthing parents
4 days fully paid leave for sick children up to 6 years old or up to 1800 for childcare reimbursement
Flexible return to work options
An additional 5 days are fully paid within 6 months after becoming a parent
Holidays: 25 vacation days and 9 RTT (with one taken for Solidarity Day)
General:
Meal vouchers (Tickets resto): 11 per day on your Swile card (210 tickets per year)
Healthcare insurance (Mutuelle): Covered by Alan. You can extend cover to your partner and children
Commute (Transports): Metro RER bike or e-scooter - These options are reimbursed 50% by UpSlide
As a B Corp-certified company we have strong commitments toward our employees community clients suppliers and the environment. We strive to create an environment where everyone feels welcome. This commitment to diversity and inclusion is applied in our recruitment process and your employee experience once youve joined UpSlide
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