International Operations & Logistics Specialist (MFX) Fixed-term Contract
Job Summary
At Work with Island we design spaces where people love to work. Behind the scenes our Operations team is the backbone of this mission. To support our rapid international growth and cover a maternity leave we are looking for a sharp autonomous Logistics Specialist to take over our global delivery operations starting July 2026.
Based in Paris your playground wont just be France but our entire European and international market network. You will work hand-in-hand with Mélanie and Tou-Zeu our Logistics Specialists to keep our supply chain seamless.
Reporting directly to Louis (Ops Manager) your main mission is to turn international sales into flawless physical setups. From a single direct-to-consumer e-commerce order to massive multi-floor B2B office fit-outs across Europe you are the master of execution.
Order Fulfillment: Own the end-to-end processing of B2B orders. You convert signed contracts into operational purchase orders without dropping a single detail.
Logistics & Last Mile Coordination: Orchestrate shipping routes coordinate with freight forwarders handle customs requirements and sync with local installation teams. While your focus will be on our international expansion you will also step in to manage and ensure the continuity of our domestic (French) logistics.
After-Sales Service & Support (SAV): Act as the main point of contact for post-delivery inquiries efficiently managing customer support tickets resolving product or installation incidents and coordinating spare parts or returns to guarantee a premium experience.
Global Client Support & Quality Assurance: Serve as the main point of contact for tracking and updates. You solve transit hiccups proactively and keep client satisfaction high.
Financial & Administrative Rigor: Manage multi-currency invoicing monitor payment completions and resolve supplier or billing disputes with precision.
Data & Process Optimization: Keep our digital ecosystem clean and efficient by mastering the data flow between HubSpot (CRM) and NetSuite (ERP).
Mobility package
Swile meal card: 9/day
23 sports sessions/month
Health coveragethrough Alan
Remote work: 2 days/week
Regular team events & Biannual company retreats
Referral bonus
Required Experience:
IC
About Company
Work With Island I Cabine téléphonique insonorisée de bureau et salle de réunion insonorisée en kit I Fabriquée en France I Installation en 60 minutes I 100 jours d'essai et retour gratuit