Senior HR Ops France and Belgium

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries.

Were part of the Tripadvisor Group and proud to be building a diverse people-first culture where respect ownership growth and better together values thrive.
If youre passionate about food technology and making a real impact your seat at the table is ready.

Discover life at TheFork

What you will do:

As Senior HR Ops you will report directly to the Senior HR Manager France & Belgium based in Paris and join the Global HR Operations (Europe) team.

You will independently manage the entire employee lifecyclefrom the job offer to offboardingensuring flawless execution strict compliance with local labor law and a seamless employee experience. You will continuously optimize operational processes and oversee payroll.

• Payroll Management (France & Belgium): Supervise review and audit all payroll cycle for France and Belgium to ensure accurate and timely payments.

• Periodic & Exceptional Payroll Campaigns: Manage paid leave splitting reconciliation and updates of leave counters (paid leave RTT rest days) as well as bonus campaigns salary reviews and exceptional bonuses.

• Legal Compliance: Ensure strict adherence to applicable labor laws by monitoring compensation leave and working hours to guarantee local regulatory compliance.

• Employee Records & Legal Documentation: Structure employee files and oversee complex HR administration (employment contracts tailored amendments visa procedures for foreign employees).

• Absence & Health Administration: Manage absence tracking occupational health compliance and relationships with health insurance and provident fund bodies.

• Onboarding & Offboarding: Structure and optimize onboarding and offboarding processes to ensure smooth transitions in full compliance with legal obligations.

• Employee Benefits: Oversee the strategy and administration of employee benefits (meal vouchers CESU mobility allowances).

• Works Council Support (CSE): Support the setup and day-to-day administration of the CSE as needed including providing operational/legal support for meetings and collective bargaining negotiations.

• Workday Power User: Act as the primary contact/expert for our Workday HRIS maintaining constant data integrity and accuracy.

• HR Analytics & Reporting: Produce and analyze key HR metrics (headcount turnover Gender Equality Index BDESE) to provide strategic insights to the leadership team.

• First Point of Contact: Serve as the primary contact for employees regarding payroll leave benefits and internal policies resolving inquiries via our ticketing tool (ServiceNow).

• Communication: Engage directly with employees via email and our internal channel to address various daily inquiries.

• Regional HR Projects: Dedicate time to leading and supporting cross-functional HR projects across the EMEA region working closely with international peers.

• Significant proven track record in HR Operations / Personnel Administration dedicated to the French market.

• Strong expertise in French labor law local regulatory frameworks and HR compliance policies.

• Hands-on experience with internal payroll management.

• Proficiency in Workday SILAE (or equivalent payroll software like ADP) Google Drive and Notion.

• Professional fluency in French and advanced level in English.

• Prior experience in an international environment.

• Rigorous autonomous and detail-oriented with a strong project management mindset.

• Open-minded accountable and eager to learn.

• Proactive in identifying process optimizations and driving team best practices.

What we offer you:

An awesome team

A permanent contract

Flexible working environment (2 days home office per week up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day (because yes we like to try our best restaurants)

International teams and a multicultural environment spanning 11 offices across Europe

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities family support travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance covered by the company

Financial support for birth adoption civil partnerships or marriage

Transport allowance

Health insurance fully covered by the company

Life & Disability Insurance at no cost to the employee

Amazing offices with dining coffee points and leisure area

Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability age socio-economic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly.