Front Desk Agent

Holland Bikes is a Franco-Dutch company specialized in the rental and sale of classic and electric bikes accessories as well as bike repair and maintenance across France.

We also offer bike rentals and guided tours in some of the most beautiful cities in the world such as Paris Versailles Bordeaux Nice Lyon and even New York!

Youll be working in one of our largest bike rental outlets located in Opéra in the 9th arrondissement of Paris. Its also the departure point for all our guided tours of Paris.

**This position is available immediately through the end of November.
**

Tasks

As a Holland Bikes ambassador youll represent our brand our products and our service.

You will oversee the customer experience welcoming customers and helping them enjoy the best possible experience whether renting a bike or taking a guided tour. You will promote cycling as part of a fun and memorable experience.

Main tasks and activities:

• Welcome guide and advise customers.
• Assist customers with their bike or guided tour reservations
• Checking bikes before and after rental or tour.
• Work with computer software on a daily basis to track guided tour bookings and bike rentals.
• Cash receipts cash desk management
• Fleet management: bikes need to be clean tidy and ready to go at any time.

Requirements

• Youre easy to talk to and enjoy offering a quality experience in a pleasant working environment
• You are fluent in English as our clientele is international
• If you speak Dutch/French thats a real plus
• Youre resourceful by nature and enjoy finding solutions to unforeseen problems
• Youre comfortable with computers and software

Benefits

• Friends & Family discount
• Friendly inclusive and multicultural atmosphere
• Enriching experience in the tourism industry in France
• Joining Holland Bikes means becoming part of a committed team where customer satisfaction is at the core of every decision in a fast-growing and dynamic industry. Its also a great opportunity to quickly develop key skills in customer relations and operations coordination

Location : Position based at Holland Bikes Tours & Rentals Opéra Paris 9.

Conditions : Fixed-term seasonal contract(CDD) from July to November with potential for a permanent contract. (CDI) Full time job.

Weekend and public holiday work required.