French Local Transition Manager – Customer Service Transition

French Local Transition Manager Customer Service Transition

Location:France

Contract Type:Permanent

• Lead end-to-end customer service transitions across multiple European countries

• Manage complex stakeholder coordination and governance in fast-paced transformation environments

• Travel across Europe (approximately 2 weeks at a time afterinitial3 weeks) to support transition delivery

• Hybrid working with flexibility based on transition phase requirements

• Immediate start available June 2026

Company Overview

Our client is a well-established consultancyspecialisingin premisesoptimisationand workplace transformation. They supportorganisationsacross Europe with facilitiesexpertise real estate functional knowledge and transition delivery experience. The company works with major clients to redesign workspaces and manage complex operational changes combining strategic planning with hands-on project delivery to ensure smooth transitions and sustained business continuity.

Our client is seeking an experienced Transition Manager to lead customer service transition activities across multiple European locations. This is a permanent role offering you the opportunity to manage significant operational change work across diverse teams and geographies and drive successful service transitions in a dynamic international environment.

Position Overview

As Transition Manageryoulllead end-to-end customer service transition activities ensuring operational continuity whilst managing multiple stakeholders across different transition planning oversee process migration support knowledge transfer and manage risks and dependencies. Your work will directlyimpactservice delivery quality team readiness and the success of major transformation initiatives across theorganisationsEuropean operations.

Responsibilities

• Lead and manage customer service transition activities from planning through to completion

• Coordinate transition governanceplanningand execution across multiple stakeholder groups

• Support knowledge transfer processmigrationand operational readiness activities

• Identifymanageand escalate risksdependenciesand issues proactively

• Drive collaboration between local business teamsoperationsand delivery functions

• Monitor transition milestones and deliver regular status reporting to stakeholders

• Maintain service continuity andminimisedisruption during all transition phases

• Support change management and communication activities across impacted teams

Requirements

• Proven experience as a Transition Manager within customer service operations

• Demonstrated success delivering international or multi-country transitions

• Strong stakeholder management and communication skills

• Experience working in fast-paced transformation or outsourcing environments

• Strongorganisationaland governance capabilities

• Ability to work independently and manage multiple priorities effectively

• Fluent French and English language skills (essential)

• European workauthorisation

Benefits

• Permanent contract with job security and stability

• Hybrid working arrangement with flexibility based on transition phases

• International travel opportunities across European countries (Germany Italy France Spain Portugal and beyond)

• Career development through exposure to large-scale transformationprogrammes

• Collaborative working environment with cross-functional teams

Alongside these benefitsyoulljoin a client-focusedorganisationthat values delivery excellence stakeholdercollaborationand within a supportive team environment where yourexpertisein transition management isrecognisedand your contributions directly shape successful business outcomes.

How to Apply

To apply for this role pleasesubmityour CV using the form below or email