Field Service Engineer

Join our dynamic team at TOMRA Food as a Field Service Engineer where youll play a pivotal role in ensuring the seamless operation of our cutting-edge food sorting systems. Were seeking a highly skilled and motivated individual to take on the challenge of providing top-notch customer service encompassing commissioning operation testing integration optimisation maintenance training and repair activities primarily in France.

This role offers the perfect blend of hands-on work and independent problem-solving making it an ideal fit for a passionate engineering enthusiast. This role offers the perfect blend of hands-on work and independent problem-solving making it an ideal fit for a passionate engineering enthusiast. 

Role and Responsibilities:

• Efficiently deliver field service work to meet cost and time objectives.
• Ensure optimal performance of TOMRA Food sorting machines to exceed customer expectations.
• Diagnose and resolve equipment issues conducting necessary repairs.
• Collaborate with internal departments to enhance customer support processes.
• Conduct installations and adjustments to TOMRA Food equipment as required.
• Provide comprehensive training to customers on the operations and maintenance of our systems.
• Maintain accurate and detailed field reports to guide administrative follow-up procedures.
• Domestic travel up to 80% of the time

Qualifications :

• Technical training to BAC2 level in Electronics Electrotechnical Automation Industrial Maintenance or related field.
• Fluent in French and able to understand spoken and written English (min. B2) is mandatory for this role. Other languages are a plus.
• Proven experience in on-site preventive and corrective maintenance supporting industrial customers.
• Willingness to travel up to 80% of the time primarily within France with occasional international travel or flexible working hours.
• Good understanding of IT networking and PC configuration.
• A valid drivers license.
• Ability to establish and maintain effective relationships with customers colleagues and management.

Additional Information :

What we offer:

• Up to 10% Annual Bonus  Performance-based STI tied to your success & company goals
• Fully Flexible Hybrid Work  Home-based contract with modern work-life balance
• 100% Company-Paid Family Health Insurance  Comprehensive coverage for you your whole family
• Extra Security  Prévoyance plan (salary protection life coverage)
• Premium Equipment  Latest laptop mobile phone PPE & professional workwear
• Company Car Fuel/Charging Card  Modern vehicle for work & private use
• All Travel Covered  Expenses full travel insurance paid by TOMRA
• Great Time Off  25 vacation days additional RTT days
• Long-Term Rewards  Jubilee recognition every 5 years
• Share Purchase Opportunity  Buy TOMRA shares on attractive terms
• Continuous Learning  Tailored training & development via TOMRA Learn
• Team Fun  Regular social activities & events with great colleagues

Remote Work :

Yes

Employment Type :

Full-time