Crisis Management Lead

Position Title: Crisis Management Lead

Position Type: Regular - Full-Time

Requisition ID:42563

At McCain crisis management goes far beyond product recalls. Whether its a food safety incident an environmental event a cyber threat an industrial accident or any situation that could impact our people consumers or reputation our ability to respond quickly and effectively is critical.

To strengthen our regional resilience we are creating the position of Crisis Management Lead.

Reporting to the Vice President Food Safety & Quality EMENA & GB&I you will be responsible for designing implementing and leading the regional crisis management framework across McCain EMENA & GB&I and Lutosa. Acting as the central coordinator you will bring together cross-functional expertise to ensure a rapid structured and effective response to critical situations.

This is a highly hands-on role. You will build standards develop processes train teams and lead crisis simulation exercises while also coordinating regional crisis response during real incidents. Although the role has no direct reports you will influence and align international teams through strong leadership collaboration and sound decision-making in high-pressure environments.

• Design implement and continuously improve the regional crisis management framework in alignment with McCains global standards.
• Standardize crisis management processes procedures governance and tools across the region.
• Lead the deployment and adoption of digital crisis management tools across McCain EMENA & GB&I and Lutosa.
• Coordinate regional crisis response during major incidents ensuring timely structured and effective decision-making.
• Mobilize and coordinate cross-functional experts across Food Safety Quality Operations Legal Communications HR IT Regulatory Affairs and other key functions.
• Lead complex incident investigations root cause analyses and ensure corrective and preventive actions are fully implemented.
• Develop and facilitate crisis simulations mock recalls and emergency exercises covering food safety cybersecurity environmental events employee safety sabotage and other business continuity scenarios.
• Foster a strong culture of preparedness resilience and continuous improvement across manufacturing sites and regional functions.
• Monitor regulatory developments and emerging risks that could impact the business.
• Provide strategic reporting and recommendations to senior leadership to strengthen organizational resilience.

• Bachelors degree in Food Science Microbiology Public Health Quality Management or a related discipline. An advanced degree is an advantage.
• Minimum 10 years of experience in Food Safety Quality Risk Management or Crisis Management within a food manufacturing environment. Experience in the pharmaceutical industry will also be considered where supported by strong quality systems expertise.
• Proven experience managing product recalls major incidents or regional/global crisis situations.
• Strong knowledge of food safety regulations and standards including HACCP GFSI FSMA and European and UK regulatory requirements.
• Solid expertise in risk assessment incident investigation root cause analysis and corrective action management.
• Experience working across multiple countries within complex international organizations.
• Demonstrated ability to influence and coordinate cross-functional teams without direct authority.
• Strong leadership sound judgment and the ability to remain calm and decisive during high-pressure situations.
• Excellent communication stakeholder management and executive presentation skills.
• Fluency in English and French is essential. Additional European languages are an advantage.
• Willingness to travel internationally (approximately 30%).

This is a unique opportunity to build a strategic capability within a leading global food company.

As Crisis Management Lead you will play a key role in protecting our consumers employees operations and reputation by strengthening McCains crisis preparedness and resilience across the region.

You will work on high-impact strategic initiatives collaborate with senior leaders across multiple functions and countries and help shape the future of crisis management within McCain.

• Competitive salary and performance-related bonus.
• Comprehensive medical and insurance coverage.
• Retirement and pension plan.
• Maternity and paternity leave.
• Learning and development opportunities.
• Health and wellbeing programs.
• Flexible working arrangements.
• A highly visible role with broad international exposure.

Our mission is built on creating authentic relationships. We believe that in-person collaboration strengthens teamwork drives innovation and helps us grow together. At the same time we value flexibility. Thats why most office-based roles follow a hybrid working model offering the opportunity to work remotely two days a week depending on business needs and local practices.

You will join the EMENA Food Safety & Quality leadership team and report directly to the Vice President Food Safety & Quality EMENA & GB&I.

You will work closely with Food Safety & Quality Operations Legal Communications Human Resources IT Regulatory Affairs and Global teams to strengthen McCains ability to anticipate manage and learn from crisis situations.

Success in this role will depend as much on your technical expertise as on your ability to influence coordinate and bring people together across international teams.

Click here to learn more about McCain and discover how you can make an impact that matters.

At McCain our Leadership Principles guide how we work together serve our customers and achieve success. For this role were looking for someone who naturally embodies Act Like an Owner Customer Obsessed and Think Big & Plan Ahead someone who anticipates risks makes decisions in the best interest of the business and helps protect our people our consumers and our brand.

We are McCain. This statement reflects both our collective strength and the value each individual brings. Your contribution will play an important role in our success. Our culture is built on authenticity and trust empowering everyone to bring their best every day. Here youll find opportunities to learn grow and thrive. Join us and discover why were better together.

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business qualified applicants will receive consideration for employment without regard to race religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us knowand we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains Global Privacy Policyand Global Employee Privacy Policy as applicable. McCain leverages AI in the hiring process though all final decisions are made by humans. You can understand our approach to AI and how your personal information isbeing handled here.

Job Family:Quality & Food Safety
Division:Continental Europe
Department:Quality CE
Location(s): FR - France : Nord : Villeneuve-dAscq

Company:McCain Alimentaire SAS