Commercial Ops Manager, Indirect Distribution MFX

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams known as Heartists bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized memorable and sustainable experiences.

Here we create new ways to travel within each of our 5500 hotels connecting closely with our 100 million clients in 110 countries.

Here we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

At Accor were reinventing the way the world experiences travel. As a global leader in hospitality we connect millions of guests to thousands of hotels through cutting-edge digital ecosystems.

Were looking for a Strategic Commercial & Operational Manager to join our Global Sales team and play a pivotal role in driving our OTA /CTO & distribution strategy worldwide.

If youre passionate about e-commerce partnerships and technology this is your opportunity to make a real impact at scale.

In this role you wont just manage operations youll shape how Accor collaborates with its most strategic distribution partners.

You will:

• Drive the execution of global distribution strategies with key OTA/CTO partners
• Own and elevate relationships with industry leaders like Expedia Agoda Ctrip ODIGEO Hotelbeds
• Act as a central connector between Sales Tech Data Legal and Revenue teams
• Optimize performance through smarter processes stronger connectivity and data-driven decisions
• Stay ahead of industry trends and help shape the future of digital distribution

Why this role is exciting

Global exposure Work with top-tier international partners and teams
High-impact position Direct influence on revenue and distribution performance

 Cross-functional environment Collaborate across tech business and strategy

Innovation-driven Be at the forefront of hospitality digital transformation
People-first culture Join a collaborative and diverse global team

Your mission: 

• Being a Distribution Expert : 
  • Understanding of commercial levers along with technical skills and work hand in hands with the Strategic Account Managers.
  • Get to know our Partners and their e-distribution specificities.
  • Understand Accor distribution eco system and its pricing strategy.
  • Entry point to various areas of expertise such as Loading Connectivity Legal Commercials
  • Share of expertise with the hubs and act in close relationship with them
  • Keep-up with E-Distribution trends and evolutions
    
     
• Main tasks :
  • Drive the operational implementation of the strategy defined with the Account Managers
  • Manage the day-to-day support with Account Managers Partners & Hubs
  • Lead the Operational relationship with the OTA/CTOs accounts
  • Implement relevant and reliable processes with the partners
  • Coordinate operational processes with the Central Distribution teams

Qualifications :

And you 

You bring both strategic thinking and operational excellence and you thrive in complex fast-moving environments.

• 4 years experience in E-commerce Distribution Sales or Revenue Management
• Strong understanding of the OTA ecosystem and hospitality tech landscape
• Proven ability to manage partners and stakeholders across functions
• Analytical mindset with strong Excel & PowerPoint skills
• Structured proactive and solutions-oriented
• Fluent in English & French

Additional Information :

Accor dares to impact: 

- the world  

• Accor is committed to the world around us with a strong employer culture focused on the development of our 300000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively allowing us to grow together on a daily basis. 

- Specifically at Accor Tech & Digital:

• Remote work available several days per week from France with flexible work options: work from home from our offices or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons exceptional technology partnerships dedicated talent management certifications and a dedicated learning platform.

and also

• ALL - Heartist Program: unforgettable stays and experiences at all Accor locations and partner venues worldwide. 
• Heartist for Good Program: commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours). 
• An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities. 
• Sustainable Mobility Package for the use of eco-friendly transportation or access to a company bike program in partnership with Zenride.
• Coverage of urban public transport subscriptions between home and workplace in accordance with the rates set by French law Loi Finance.
• 11 meal vouchers.
• A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents. 
• Attractive working conditions with collaborative workspaces restaurants and recreational areas as well as wellness and sports facilities on-site or through Gymlib.

Your talent and motivation are our only selection criteria.

We value the richness of diverse nationalities personalities and professional backgrounds.

We know how to adapt to the specific needs of our employees including those with disabilities.
We encourage all applications regardless of gender so go ahead and apply!

Recruitment is all about people!  

Is this mission appealing to you Apply and we will offer you: 

1. A meeting with our recruitment team to present the essential aspects of the position to you or guide you towards the role that may suit you. 
2. An interview with the team manager responsible for the role you are interested in.  
3. For some roles you might also be required to complete an assessment (use case and motivation questionnaire. 
4. A final interview with our Human Resources team to discuss our Groups culture work environment training program career prospects as well as various benefits offered by the Group. 
5. A personalized feedback. 

#accortechdigital

Remote Work :

No

Employment Type :

Full-time