Account Executive Commercial

Be the one building AI-powered experiences where they matter most.

At Genesys we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people systems data and AI to help organizations deliver more personalized service improve operational efficiency and build stronger customer relationships.

Help build support and operate technology used by more than 8000 organizations in over 100 countries moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Account Executive Commercial
Department & Team: Sales France
Reports to: Sales Manager
Location: Issy Les Moulineaux

About the Role

As aAccount Executive (AE)focused onnew business acquisition you will play a pivotal role in expanding our customer base across strategic accounts. You will be responsible for developing and executing go-to-market strategies to engage C-level decision-makers identify new opportunities and drive revenue growth within banks insurers and other financial institutions.

This is aquota-carrying hunter rolerequiring a strong understanding of enterprise sales complex deal cycles and the ability to position our solutions business value within the FSI context.

Key Responsibilities

• Prospect identify and close new business opportunities.
• Build and maintain a robustpipeline of new logo opportunitiesthrough proactive engagement and networking.
• Develop and executeaccount-based sales strategiestargeting high-potential enterprise customers.
• Lead complexsales cyclesfrom qualification to close often involving multiple stakeholders across IT Operations and Line of Business.
• Collaborate cross-functionally withSolutions Consulting Marketing Customer Success and Productto tailor solutions and ensure customer success.
• Deliver compellingvalue propositions and ROI-based business casesto executive stakeholders.
• Accurately forecast revenue and manage pipeline using CRM tool e.g. Salesforce.
• Stay abreast ofmarket trends regulatory changes and technology developmentswithin the FSI ecosystem.

Required Qualifications

• 3 years of experiencein enterprise software or SaaS sales with a focus onnew logo acquisition.
• Proven track record ofquota attainmentandconsistent overachievement.
• Experience selling into FSI Industry Manufacturing industry
• Expertise in managingcomplex multi-stakeholder sales cycleswith enterprise clients.
• Strongexecutive presenceand ability to communicate with C-level leaders (CIO COO CXO).
• Excellent negotiation presentation and relationship-building skills.
• High energy entrepreneurial spirit and a growth mindset.
• Fluency in both French and English languages

Preferred Qualifications

• Experience sellingcloud-based CX AI or contact center solutions.
• Familiarity withconsultative and value-based selling methodologies(MEDDIC Challenger SPIN etc.).
• Strong network and established relationships.
• Bachelors degree in Business Finance or a related field (MBA a plus).

What We Offer

• Competitive compensation package
• Comprehensive benefits
• Continuous learning and professional growth opportunities.
• A collaborative performance-driven culture that values innovation and excellence.

Working at Genesys

• AI at enterprise scale Build support and operate AI-powered technology used by more than 8000 organizations worldwide. 150new AI features were released in the last fiscal year.
• A flexible-first culture Join a global team of nearly 7000 employees with flexible ways of working designed to help people do their best work.
• Growth in the AI era Build future-ready skills through mentorship learning programs leadership development and education support.
• Time to recharge and give back Benefits include paid volunteer time August Free Fridays well-being resources and regionally tailored programs for employees and their families.
• Recognized globally Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply heres what you can typically expect:

• Our Talent Acquisition team reviews your application with the hiring team.

• A Talent Acquisition Partner will review your application and if your background is aligned schedule a Zoom interview.

• Next youll meet the hiring manager and other members of the interview team.

• We aim to keep the process focused and respectful of your time with no more than five interviews in most cases.

• After interviews are complete our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how were applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

Get notified about relevant opportunities.

Employee Referral

If a Genesys employee referred you please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .

You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.