FAIRMONT HOTEL

Produce and design all internal and external collateral within brand standards in liaison with Fairmont Brand Manage the hotel’s digital channels to increase brand visibility Promote Accommodation and Food & Beverage Manage regular photoshoots for social media, includin More...

Consistently offer professional, friendly and proactive guest service while supporting fellow ColleaguesAssist in the preparation and service of all food items for a la carte and or buffet menus according to hotel recipes and standardsEnsure the cleanliness and maintenance of all wo More...

Processing of visa applications. Follow administrative and legal procedures and apply legislation in meeting clients and making decisions regarding temporary visa applications. Prepare correspondence including emails, letters, records and reports of high quality resolutions. Prov More...

The ability to think critically and analytically. Master the process of communicating verbally or in writing. Possesses advanced skills in sports transactions. The ability to predict monthly, quarterly and annual results. Good knowledge of everything related to the process of ap More...

Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues Conduct daily shift briefings to Kitchen Colleagues Manage inventories, pricing, cost controls, requisitioning and the issuing of supplies and equipment for food production Cost More...

Consistently offer professional, friendly and engaging service Ensure prompt and courteous service is extended to both internal and external customers Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis Solicit group, transient and/or banquet busin More...

Consistently offer professional, friendly and engaging service Lead and assist the Housekeeping Manager in the day-to-day operation of the department and ensure service standards are followed Conduct regular inspections of all guest rooms Train all Supervisors and Colleagues as r More...

Maintains a presence as requested at hotel / department meetings and committees Complies at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations Handle guest concerns and react quickly, logging and notifying proper areas to service the More...

Consistently offer professional, friendly and engaging service Lead and manage the F&B Outlet team in all aspects of the department and ensure service standards are followed Handle guest concerns and react quickly and professionally To assist in the recruitment and training o More...

Coordinates management of the Front Desk, Uniform/Guest Services, Fairmont Gold, Royal Service and Business Center Departments while on duty to ensure a smooth operation and the highest level of guest satisfaction Seeks feedback on guest satisfaction and resolves problems in accord More...

Achievement of budgeted food sales, beverage sales, labour costs and profitability. Completion of Customer Follow-up calls on a timely basis. Timely analysis of Food & Beverage Prices in relation to competition. Participation and input towards F&B Marketing activities. E More...

Consistently offer professional friendly and engaging service br Assist guests regarding menu items in an informative and helpful way br Follow outlet policies procedures and service standards br Have full knowledge of beverage lists and promotions br Have full knowledge of all menu More...

Consistently offer professional, friendly and engaging service Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical ass More...

Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System Enter rooming lists while ensuring accuracy, as required Update reservations ensuring a flawless check in and check out process Ensure rev More...

Print out the Daily Call Log between 09:00-10:00am daily Prepare letters to be signed by General Manager/ EAM or FOM. Notes, collects and actions on any guest's preferences. Update guest needs and requests in the guest profile. Assist and coordinate ensuring (repeat) guest&rs More...