Inventory Specialist

Job Title: Inventory Specialist

Employment Type: 3 to 6 months contract-to-hire

Location: Andover, MA 01810

Work Hours: 3rd Shift - 6pm-6am alternating shift

Shift Details:

Week A's Wednesday to Saturday from 6 to 6 (3 days off)

Week B's Thursday to Saturday from 6 to 6 (4 days off with overtime pay)

Weekends - each rotation will include one weekend day, but never Saturday and Sunday together.

If the shift falls on a Holiday, the employee is obligated to work the holiday.

JOB SUMMARY:

This function serves as on-site labor in the logistics area of the storeroom; including receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service and computer transaction entry. The focus of this position is to service the client with their parts and inventory needs including: locate stock and deliver stock items to their destination outside of storeroom upon request or per Kanban, receive stock, issue materials to client, and use systems to track inventory as well as to locate and verify inventory for the client. This position is a regular, frequent point of contact with the client and requires a strong, effective customer service capability.

ESSENTIAL FUNCTIONS:

Follow all site Safety and Security Procedures; perform all assignments and tasks in a safe manner and report any unsafe or potentially unsafe working conditions to management immediately

Provide professional level of customer service to all internal and external customers and report customer matters and/or concerns to supervisor promptly

Ensure compliance with established internal control procedures and SOPs

Unpack purchased material, verify product against packing slip and PO and enter receiving and inventory information into the appropriate software system or systems, including any new part creation as needed

Issue materials to client as requested; pulling, staging and kitting material as required

Places received material into proper storage location; perform tagging, repacking, delivering and special handling as necessary

Issue returns for unused material per SOP guidelines

Prepare material for return to vendor and prepare parts to be shipped out for repair, per SOPs

Perform cycle counts and report stock balance discrepancies to Manager and Buyer for resolution

Maintain inventory accuracy by count and location; replace barcodes and process relocations in ERP system

Verify on-hand inventory quantities to accurately identify reorder needs on every item

Clean and organize the storeroom on a regular basis, including sweeping, scraping, etc. maintaining minimum standard required

Support corporate initiatives and assist with any special projects assignments as required

EDUCATION & QUALIFICATIONS:

High School Diploma

Basic math skills

Ability to obtain and maintain Forklift license

May require valid driver's license

EXPERIENCE & REQUIREMENTS

0-2 years' experience in warehouse/storeroom operations professional work experience

Basic proficiency in Microsoft Office programs including Excel; ability to learn and demonstrate proficiency in new software systems

Ability to learn and demonstrate proficiency in part identification

Excellent customer service skills

Solid organization and detail-orientation skills

Ability to follow procedures

Problem analysis and resolution

Demands accuracy of self and others

Professional phone demeanor

PHYSICAL REQUIREMENTS:

Frequent walking, standing, carrying and lifting to 40 lbs. unassisted.

Often using keyboard and mouse (fine hand movements) to input data into computer system

Occasionally utilizes hand trucks, forklifts, hoists, conveyors, or other handling equipment to move material in excess of 40 lbs.

Daily reading, writing and speaking English

Often reaching, bending, stooping, and twisting to handle inventory

Flexibility to take on shift changes as required by position and ability to work overtime as needed.