Service Management Jobs in Safat

Job Purpose: To provide overall Information Services Technology infrastructure support and Service Level Management support in the areas of Enterprise Database Services. Also to support Business Unit customers critical business process requirements manages staff applications developme More...

Position: Title: Service Delivery Manager Duration: Fulltime Permanent Hire Location: Atlanta GA Roles & Responsibilities Service Management: They should have a deep understanding of service management principles frameworks (such as ITIL) and best practices to ensure the eff More...

Role Description: ServiceNow lead & Developer Competencies: Digital : Angular4 Digital : ServiceNowIT Service Management ServiceNow Experience (Years): 10 & Above

OverviewThe Service Delivery Manager plays a crucial role in ensuring the smooth delivery of services to clients. They oversee the implementation of service projects manage client relationships and drive continuous improvement in service delivery processes.Key ResponsibilitiesDevelop More...

Job Overview:We are seeking an experienced IT Service Delivery Manager to join our team. The ideal candidate will have a strong background in IT service management with a focus on delivering highquality services to internal and external stakeholders. The IT Service Delivery Manager wi More...

Service Program Manager (SPM) or Customer Service Manager ( CSM ) provides overall service relationship governance and acts as the end clients trusted partner to provide oversight of the servicesThe SPM serves as the primary interface responsible for daily management of contract c More...

About US : Since 2008 EITACIES has been a beacon of innovation crafting tailored tech solutions. From humble beginnings weve grown globally nurturing client relationships and adapting to digital shifts. Today were a tech powerhouse delivering customized excellence from startups to Fo More...

Handel RAYA Customer users consulting to apply the ITIL / ITSM best practices -Gather, analyze customer requirements and map the needs to the ITSM solutions -Handle implementation, integration, customization and support of Service Management / Monitoring / Automation tools -Conduct UA More...

The Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management. The Service Manager is responsible for the quality availability performance and evolution of the technical service. In this role he or she acts as the prime cust More...

Job Title: Service Desk Manager Location: Remote We are seeking candidates who meet the following qualifications: Responsibilities: Oversee the operations of the service desk ensuring efficient and effective support services are provided to endusers. Manage a team of service desk tec More...

Avi Appliances OverviewThe Service Engineer plays a crucial role in our organization by providing technical support and services to our customers. They are responsible for installing maintaining and repairing equipment as well as providing technical assistance and training to enduse More...

Note: We need candidates who are currently working as Delivery Lead/ Manager in Support projects and should we well versed with support activities. JOB Description: Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services w More...

Dealing with incoming faults in a professional, courteous manner over the phone and via email Taking ownership of faults and managing them in a logical and methodical manner Correctly logging incidents and faults, categorising and prioritising them in line with team procedures Co More...

JDE CSMS Location: Houston TX Day one onsite 1. Works independently with business to gather business requirements by conducting meetings/interviews and facilitating large group/crossfunctional sessions with stakeholders 2. Writes functional and data requirements specifications and d More...

Priority 2: Role : Service Manager Location : San Diego CA (Strictly Onsite) Position Summary: The Service Manager is responsible for overseeing and coordinating a range of critical IT services including SCCM (System Center Configuration Manager) Tools Management VDI Exchange More...

Role: Senior Service Analyst Location: Maidstone, Kent Competitive + Company Bonus & Benefits Hours: Monday to Friday 8:30 am until 4:30 pm (37.5 Hours)Our client, a leading international manufacturer, is currently recruiting an experienced Senior Service Analyst to join their sit More...

We are seeking a skilled and customerfocused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a bl More...

Position: Service Now Developer Location: Philadelphia PA Duration: Full Time Salary: $139k/Yearly Experience Required 6 years Technical Skills: Service Catalog Service Portal Incident Management Change Management Problem Management ITSM Configuration Management (CMDB) Client Sc More...

Answer customer inquiries via phone, email, and in-person Direct customers to online resources Update customer records in the system, including notes about interactions Pitch ideas for improving customer care Create and maintain reports about customer interactions

Collinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specia More...