Admin Jobs in Jordan

Lead the technical development of AAAR GBV chatbot. Develop a user’s-friendly platform and increase accessibility to Persons with Disabilities (PwD). Develop an accountability mechanism within the platform. Ensure running of online chatbot and solve issues related. Ensure weekly updates, and when needed, on the platform based on the feedback from stakeholders. Provide monthly statistics and activities reports to the Programme Manager. Support Programme Manager to prepare donor reporting. Support the media advertisement for the campaigning activities in collaboration with the Communication and Campaign Coordinator. Participate in graphic design for all contents. Craft high-level and detailed conversational scripts, task flows, and mock-ups to effectively communicate chat and voice interaction and design ideas Apply concepts and practices related to Natural language Less

a. Queue management activities: monitoring, partnering with IM, other teams to ensure the assignment of the cases. Partner with manager in handling escalations. Ensure smooth case assignment and strong collaboration with customers. b. Staffing: We would like this person to help with staffing, when escalating to us “red days” . Vacation planning and fair distribution of %OOF across EMEA team . Queue coverage per SAP . Weekend coverage c. Users account admin: VDM and DfM. . Account management. . Administrator for existing users by reviewing and updating their needs and skills. . Internal Processes reviews d. Supporting the management team with: . Providing inputs “from the field”, for the MOR discussions: insights from QAM will be helpful for the MOR Less

Member of the Country Management Group (CMG), facilitatingthe support function`s strategic input to the development of the Country Strategy and Plan of Action,country structures, technical systems, human resource capacity and allocation Ensure departmental objectives are set annually and objectives met and oversee the implementation of the 2022 – 2025 NRC Jordan Country Strategy with a particular focus on pillar 6 (refugee participation), 7 (cost effective, innovative, green, efficient systems) and 8 (best practices in workforce management). Facilitate the Master Support Budget, country level budgets and BPO development, including assess and monitor costs and resource allocation needs Lead the country office’s efforts to develop new and effective ways of working adapted to the changing operational landscape and the transition of NRC’s portfolio.Responsible for development of new country specific technical SOPs, guidelines and tools Responsible for ensuring quality and timely support to project implementation and organisational learning related to programme support Responsible for technical capacity building of support staff and line management ofsupport managers including Finance, Compliance, HR & Admin and Logistics and ICT Less

- A comprehensive IT Infrastructure experience of (6) years ( VMware , vCenter , vcloud , Microsoft Azure ,office 365 , Linux , AIX ,VoIP ) - (3) years are in the field of information technology systems banking sectors *Professional certificates - MCSA (Microsoft Certified Solutions Associate). - VMware Certified Professional - SNIA Certifications Less

Our open-source project; the foundational core as well as plugins Integrations with third-party APIs such as Stripe, Segment, etc. User interface for our admin system Tools that will enhance the developer experience and onboarding Architect and implement highly performant and scalable applications Supporting the community through technical support whenever needed Less

Support the Proposal Manager in facilitating the internal support of proposal development stages, in gathering information to pull together first drafts of proposals, assessing client requirements, and reviewing to ensure that proposal requirements are filled, providing inputs and organizing the content including structure and formatting of proposal documents Execute firm standardised proposal processes and management to coordinate multi-territory proposal responses Ability to organise and collaborate with individuals at all levels of seniority across multiple territories, where required Perform all admin requirements in relation to submitting a bid E.g. submission requirements and compliance, Bid bond issuance follow up, maintaining a schedule for deadline and key milestones for bid submission, etc. Support in formatting and editing proposal content. Creation and development of slides under guidance from the Proposal Manager. Desktop research for credentials, collateral, subject matter experts across the network (global and regional). Less

Job Brief: Maintain, install and monitor systems to ensure availability to all users and perform necessary maintenance to support clients and ABS as well Responsibilities: 1.       Assist in maintaining and the administration of computer systems and related computing environments including servers,           computer hardware, systems software, applications software, and all configurations for the clients as well for the office.  2.       Assist in providing Performance Tuning, Installations, Upgrades and monitoring of SQL and HANA environments 3.       Perform data backups, recovery operations on daily basis 4.       Implement security measures to protect data, software, and hardware.  5.       Diagnose, troubleshoot, and resolve hardware, software, or other system issues 6.       Maintain email applications or virus protection software.  7.       Gather data pertaining to client needs, and use the information to identify system requirements.  8.       Perform client environment daily check including performance, servers and storage 9.       Analyze equipment performance to determine the need for repair or replacement.  10.   Maintain excellent client relationship and Support them in computer system use through visits and phone calls. 11.   Handle clients tickets to to ensure client satisfaction 12.   Maintain a thorough knowledge of the organization and adheres to all organizational standards         Any task required by the Academic Requirements BSc in computer Science , Computer Engineering or any relevant field Skills Required: 1- Business knowledge 2- Problem Solving and Analytical Thinking 3- Team Work 4- Client Service 5- Computer Skills and  6- Communication Skills Listening Skills Less

Day to day project work on live transactions Financial modelling Financial statement analysis Performing valuations (comparable valuations, DCF) and investment appraisals (e.g. returns analysis) Preparation of client presentations, transaction marketing documentation and pitch documents Undertaking research (market analysis, target identification) Business development activities including identification and targeting of potential opportunities Developing and maintaining internal and external networks Managing project risk and quality tasks and admin, such as billing Less

Conduct Bank visits for the purposes of depositing and collecting cheques. Follow up with various banks via phone call, emails, & visits for updates and information such as statements, borrowers information, & discounts Responsible for following through the discount process including Preparation, Approvals, and Updates. Align with the Credit Admin department on needed bank letters, and ensure & review that they are appropriate for sending. Handle and monitor general expenses including petty cash, cheques and online bank transfers. Reconcile checks statuses on Admin on a bi-annual basis. Follow up with liwwa’s Bank partners on the renewal of limits on an annual basis. Conduct a weekly report that updates the 8-week summary of liwwa’s liquidity status. Review bank balances on a daily basis to ensure having sufficient liquidity. Ensure the safety of cheques and provide them to the Sales and Credit Admin department when requested. Less

Responsible for improving the productivity by dealing with customer queries and responsible in transmission methods optimization and documentation. Bachelor’s Degree within Business Administration Minimum of 1+ years’ experience within Technical Support Comfortable working in a challenging environment. Ability to meet deadlines Fluent in both languages Arabic and English Communication skills (Written and Verbal) Excel Skills Less

Bachelor’s degree in mechanical engineering, electrical engineering or related field Prior experience with large scale fleet handling Extremely organized and process-driven Strong Arabic communication skills Strong problem solving abilities Willing to work unusual hours when needed and to be available on-call at all times Hands-on, willing to do the work but understands when to involve or rely on others for expertise Can manage a heavy workload effectively by setting priorities and managing expectations well People’s person with strong communication Extremely collaborative and effective at influencing without authority Proficiency in English Basic microsoft office skills especially excel Less

Follow up, coach and mentor Syrian volunteers (each district). Follow up on the activities, volunteers and trends taking place in the three districts which he/she is focal point for. Act as a FP for all the admin procedures regarding the activities in her/his districts; Venue reservation, logistics, Incentive Based Volunteers, maintenance and emergencies. Assist the community by disseminating information and announcements through different Community mobilization channels and tools. Complete all reporting concerning their work in the three districts (Daily reports, weekly reports, submit all CG, FGD and interview minutes of meeting, as well as emergency reports) in an accurate, organized, and comprehensive manner according to reporting protocol. Follow up with and guide community leaders, key informants groups within his/her districts. Less

Follow up on all MC governmental applications at the necessary entities Keep track of the expiry dates of residency and work permits and prepare documentation for their renewal or new process. Follow up to get approvals and collect required papers to prepare lease contracts for Mercy corps expats, warehouses...etc. Follow up any required maintenance on MC or any premises under MC Follow up on all maintenance work inside MC office and MC international staff houses. Follow up about any official mail from and to MC Manage Lease Agreements and contracts related to expats, office, storage, warehouse, and Visa Processes. Less

Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls. Receiving, sorting, and distrusting daily mail. Updating and circulating MCJ contact list. Ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures); Keeping good track of documents and a well-organized Archive for Logistics and Admin department. Proceeding with issuance Mercy Corps Staff IDs and Access Cards for new hires. Preparing orders for Logistics and Admin Department or other programs from our contracted suppliers. Preparing/ Editing official letters for hotel approvals on external trainings and meetings. Coordinating meetings and organize catering Less

Support with programs and operations with booking venues and accommodations as per Master Agreements. Prepare all MC utility bills and telecommunication payments. Provide new hires with ID, access cards, SIM cards and needed stationaries. Create stationary tracker and raise PRs for replenishments as needed. Track Toner requests for MC offices in coordination with IT Department. Assist in processing and following up on governmental applications and approvals (Visas, work permits, residencies..etc) as assigned by supervisor. Less

Providing 24x7 cloud operations support as part of a global SaaS Operations team Resolving incidents to ensure system uptime and expected service levels Analyzing cloud systems issues and providing recommendations and supporting data to monitor, simplify, and automate tasks Executing change requests that impact production systems used by our diverse portfolio of productsEnsuring continuously available, relentlessly improving, and centrally-managed cloud infrastructure with 24x7 incident coverage. Less

Providing 24x7 cloud operations support as part of a global SaaS Operations team Resolving incidents to ensure system uptime and expected service levels Analyzing cloud systems issues and providing recommendations and supporting data to monitor, simplify, and automate tasks Executing change requests that impact production systems used by our diverse portfolio of productsEnsuring continuously available, relentlessly improving, and centrally-managed cloud infrastructure with 24x7 incident coverage. Less

Responsible for processing, preparing, validating and executing direct and indirect sales reports as requested by internal and external business partners. Responsible for Rebates and Admin Fees in accordance with terms and conditions of partner agreements. Calculate brand/generic claims accurately and timely, provide monthly accrual needs to Revenue Management teams. Responsible for pulling together the rebate and admin payment support for the review and verification by the Revenue Operations leadership team for approval. Supports peers, superiors and leadership in rebate reviews, analyses and reporting as needed. Prepares trend analyses on historical payments compared to current payment trends and reports out to peers, superiors, and leaders on findings. Participate in internal and external audits and maintain complete and accurate supporting documentation. Analyze customer deductions and actively manage accounts receivables Internally: cross functional working relationship required across business sectors and with sales, contracts, pricing, offer development, accounts payable, accounts receivable and gross-to-net. Less

Responsible for processing, preparing, validating and executing direct and indirect sales reports as requested by internal and external business partners. Responsible for Rebates and Admin Fees in accordance with terms and conditions of partner agreements. Calculate brand/generic claims accurately and timely, provide monthly accrual needs to Revenue Management teams. Responsible for pulling together the rebate and admin payment support for the review and verification by the Revenue Operations leadership team for approval. Supports peers, superiors and leadership in rebate reviews, analyses and reporting as needed. Prepares trend analyses on historical payments compared to current payment trends and reports out to peers, superiors, and leaders on findings. Participate in internal and external audits and maintain complete and accurate supporting documentation. Analyze customer deductions and actively manage accounts receivables Internally: cross functional working relationship required across business sectors and with sales, contracts, pricing, offer development, accounts payable, accounts receivable and gross-to-net. Less

Effectively deploy, configure and maintain Linux servers in a Data Center environment. Be accountable for server health, uptime, monitoring and disaster recovery. Routinely patch, remediate and secure operating systems in alignment with security policies. Create and maintain standardized OS templates and employ automation to rapidly deploy virtual machines. Assist project teams in technical design, strategy, planning and implementation of server and software rollouts. Perform daily operational tasks such as completing change requests, resolving trouble tickets, server monitoring and problem triage. Less