service levels agreement Jobs in Egypt

Description United Beverages and Food Co is seeking a Warehouse Manager to oversee our operations in New Cairo. This full-time on-site position offers an excellent opportunity to manage and optimize our warehouse processes in the food and beverages industry. As a Warehouse Manager you...

We are currently hiring an IT Applications Support Lead in Egypt for a global healthcare and life sciences organization recognized for its innovation operational excellence and commitment to improving lives through advanced biological solutions.Job Scope:The IT Applications Support Lead reports to t...

The Senior IT Application Support Specialist reports to the IT Manager and provides first-level functional support for business applications used across laboratories manufacturing plasma logistics and donor centers. The role includes managing support tickets coordinating with global IT teams for esc...

Bevatel is hiring a Test Lead to oversee our quality assurance processes and lead our QA team. We need someone who can balance hands-on testing (Web Mobile Automation) with strategic planning and team mentorship. As a key player in our development cycle you will ensure our products meet the highest...

The Account Manager Vendor Help Desk will be responsible for offering remote support to talabats longtail accounts and guiding the restaurant Partner on selfserve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially for a...

Sutherland is seeking a reliable and detail-oriented person to join us as an IT Specialist/Help Desk professional. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to...

As a Helpdesk Technician you will be the first line of IT support assisting users with troubleshooting software hardware and network-related issues in a fast-paced call center environment. You will handle inbound technical queries resolve issues efficiently escalate where necessary and maintain ser...

Sr. IT VIP Support providing IT support to CEO Top Management and Board Room preparation with the following responsibilities and qualifications.An excellent Sr. IT VIP Support must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its sol...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

Job DescriptionIn this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload...

The Account Manager - Vendor Help Desk will be responsible for offering remote support to talabats long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially fo...

The PST Team Lead is responsible for overseeing and driving the performance of a team of Account Executives managing Talabats longtail restaurant portfolio. This role will ensure the successful engagement growth and retention of accounts through high-impact coaching performance management and operat...

Role Summary:In this new role we are seeking a manager to coach and handle the performance of a group of 3-5 Team Leaders who in turn are responsible for managing a junior team of 50 online account managers. This centralized team is responsible for remotely managing talabats longtail restaurant port...

Daily User SupportTechnical Support Tickets: Handling user issues through a ticketing system.Technical support for networks software and hardware.Operating System Support: Such as Linux macOS and Windows.Software Management: Including ERP systems and antivirus software.Device and Software Management...

Business Overview:Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the un...

ROLE SUMMARYThe Account Manager - Vendor Help Desk will be responsible for offering remote support to talabats long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat e...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Area...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelAssociateJob Description & SummaryAt PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide...

Job Responsibilities: Respond promptly to incoming support requests via phone email chat or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware software and network issues.Docum...