Service Level Arrangements Jobs in Egypt

As a Helpdesk Technician you will be the first line of IT support assisting users with troubleshooting software hardware and network-related issues in a fast-paced call center environment. You will handle inbound technical queries resolve issues efficiently escalate where necessary and maintain ser...

As a Helpdesk Technician you will be the first line of IT support assisting users with troubleshooting software hardware and network-related issues in a fast-paced call center environment. You will handle inbound technical queries resolve issues efficiently escalate where necessary and maintain ser...

Why join usTo continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLAs). Other responsibilities dependent on process assigned to (e.g. project implementations system maintenance infrastructure development). Receives...

ResponsibilitiesMaintain effective prompt and accurate communication with all factories via phone chat and email.Support factories with on-call and online technical and non-technical trainingIdentify and handle issues complaints and requests from factories Run periodical customer feedback surveysVal...

Responsibilities:Accelerate adoption and improve performance of products for the assigned product family by identifying optimization opportunities and leads for activation.Collaborate with cross-functional teams within Visa to deliver subject matter expertise consultation and operational best practi...

Company Overview:DentistFind is a leading marketing technology firm dedicated to empowering dental practices through datadriven digital marketing strategies and innovative technology solutions. Our mission is to help dental practices grow by increasing patient acquisition and retention with our prop...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

Sr. IT VIP Support providing IT support to CEO Top Management and Board Room preparation with the following responsibilities and qualifications.An excellent Sr. IT VIP Support must have excellent technical knowledge and be able to communicate effectively to understand the problem and explain its sol...

Job DescriptionIn this role you will:Use the troubleshooting knowledge and tools required to fix customer issueApproach the customer to get insight on the customer business needs in order to help customers start using all workloads and products acquired with the ultimate goal of increasing workload...

Helpdesk Specialistprovides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the prob...

Help desk Specialist provides fast and useful technical assistance on computer systems. He will answer queries on basic technical issues and offer advice to solve them.An excellent Help desk specialist must have good technical knowledge and be able to communicate effectively to understand the proble...

The Consultant Client Success is a client-facing individual contributor role serving as a Commercial & Money Movement Solutions such as (Visa Direct Visa Commercial Solutions & Visa Government Solutions) subject matter expert accountable for supporting a portfolio of Visa clients. Partners with Acco...

The Account Manager - Vendor Help Desk will be responsible for offering remote support to talabats long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat especially fo...

Daily User SupportTechnical Support Tickets: Handling user issues through a ticketing system.Technical support for networks software and hardware.Operating System Support: Such as Linux macOS and Windows.Software Management: Including ERP systems and antivirus software.Device and Software Management...

ROLE SUMMARYThe Account Manager - Vendor Help Desk will be responsible for offering remote support to talabats long-tail accounts and guiding the restaurant Partner on self-serve actions to drive their growth. This roles engagement with our accounts is critical to their future success with talabat e...

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV) were leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses you may...

At KONE we bring buildings to life.Look around and youll see KONE in buildings everywhere. Through our technical expertise and digital connectivity we provide an essential service to communities around the world keep people moving no matter what.The RoleWe are seeking a highly organised and custome...

About NCR AtleosNCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Position Summary & Key Area...

Role Summary:In this new role we are seeking a manager to coach and handle the performance of a group of 3-5 Team Leaders who in turn are responsible for managing a junior team of 50 online account managers. This centralized team is responsible for remotely managing talabats longtail restaurant port...

We are looking for a results-driven Manager Client Success Management to lead strategic client relationships and drive business growth. This role is critical in ensuring client satisfaction maximizing account value and aligning cross-functional teams to deliver outstanding service and measurable re...