Service Desk Team Leader Jobs in Egypt

Supervise support and coach a team of customer service representatives to meet individual and team KPIs.Monitor daily operations and ensure prompt and professional customer support across all communication channels.Handle escalated customer issues and provide effective resolutions.Conduct regular pe...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

The Marketing Team Leader will drive merchant-focused marketing strategies and campaigns ensuring our value proposition resonates with our merchant base. This role combines strategic planning hands-on execution and team leadership to increase merchant acquisition retention and engagement. He/she wil...

Position: Guest Services Team Leader Organization: Orascom Pyramids Entertainment Job Description: The Guest Services Team Leader oversees the VIP Lounge a team consisting of Guest Relations Agents Reception Agents & Reservation Agents. The roles main aim is to ensure a seamless high-quality guest e...

Human Resources Team LeaderLocation: Alexandria Egypt (Alexandria Residents only) Company: Eshratex Cotton SpinningJob Type: Full-Time Factory Based (Borg Al Arab- Industrial Area #2)We are seeking an experienced and dynamic Human Resources Team Leader ((Males Only)) to lead our team through the e...

Ready to shape the future of workAt Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global...

Taskeen is seeking a high performing Team Leader to drive our property sales unit forward. Leveraging your extensive market insight and proven sales acumen you will coach a team of consultants shape winning sales strategies and secure profitable transactions for branded residential properties. Y...

Taskeen is seeking a high performing Team Leader to drive our property sales unit forward. Leveraging your extensive market insight and proven sales acumen you will coach a team of consultants shape winning sales strategies and secure profitable transactions for branded residential properties. Y...

About the Role:We are looking for a Researcher Team Leader to manage research activities track market updates and ensure accurate information is added to our project database. You will lead and guide a team of researchers while providing valuable insights that support the companys goals.What Youll D...

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team at Movenpick Resort Aswan Egypt. As a Reservation Supervisor you will supervise the operations of the reservation department during shift by assisting to coordinate operational plans to meet hotel sales t...

We are looking for a driven and experienced Tele-sales Team Leader to manage mentor and energise a team of telesales agents dedicated to promoting our innovative programming courses for children aged 6 to 18 years. In this leadership role you will be responsible for overseeing daily sales activities...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Key responsibilities Build and execute multi-brand social strategies for LinkedIn & Meta aligned to monthly KPIs (reach engagement MQL/SQL CTR/CPL).Own paid social: plan launch and optimize LinkedIn Campaign Manager & Meta Ads Manager campaigns; partner with PPC on funnels/retargeting.Lead editorial...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

As a 3p Team Leader youll strive to plan beyond your own needs ensuring the sufficient resourcing of your function. This will include identifying training needs staying on top of absence & performance management as well as coaching and continuous monitoring of your department to engender a greater c...

Strategic Duties Participate in all strategic company plans.Participate in the business model for the company.Monitors the Business Unit performance against pre-set performance goals.General Admin Duties Participation in the Decision to enter into tenders after studying the financial and contractual...

I. Offline Strategy and Execution LeadershipPlan and execute comprehensive annual and quarterly offline marketing plans including events BTL activations physical advertising and promotional materials that directly support the sales targets of all six business units.Manage allocate and control the ma...