Service Desk Team Lead Jobs in Egypt

Managing People:Understand and adhere to the Companys values/Policies and ensure all subordinates fully comply with values regulations policies Code of Conduct terms and conditions announced from the HR Department.Has a crucial/significant role in the Onboarding Program for the department newcomers...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Jadeer is hiring on behalf of one of our clients in the 6th of October. Our client a global producer and provider of technology-driven natural ingredients ingredient systems and integrated solutions for the food beverage and nutrition industry. Operating in over 160 countries with more than 45 produ...

About Capgemini Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members i...

At Talabat the role of the Account Manager Team Lead goes beyond traditional team this role you will play a pivotal role in shaping the way we do business with our partners. You are at the forefront of our mission to fuel growth for partners and talabat.As an Account Management Team Lead you will c...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements...

Job Summary:The Manager Service Desk is responsible for owning and leading the day-to-day operations of the Service Desk team ensuring timely high-quality technical support to all talabat users across markets. Acting as a bridge between the IT Service Delivery Manager and frontline engineers this r...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Jadeer is hiring a Customer Care Team Leader (Voice Non Voice) on behalf of one of our clients based in Egypt New Cairo. Our client is a leading fintech company operating in the digital payments and consumer finance sector across the Middle East. Through strategic partnerships with major retail and...

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional...

Develop test and maintain web applications using Python and the Django framework. Design and implement RESTful APIs for seamless integration with front-end applications.Collaborate with product managers and designers to deliver user-friendly solutions.Optimize application performance and scalability...

* Lead and mentor a team of sales professionals to achieve and exceed sales targets in freight forwarding services (ocean air road customs brokerage etc.).* Drive new business development through proactive outreach networking and leveraging an existing client base.Requirements* Minimum of 5 years of...

Key Responsibilities Team Leadership & Coordination Lead coach and supervise a team of 2-3 IAM/PAM engineers. Plan team schedules assign tasks and monitor performance. Provide technical guidance and serve as escalation point for complex issues. Support the professional growth of the team through tr...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelIntern/TraineeJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations stream...

Responsible for pick-up and delivery of guest laundry.Collects laundry and dry-cleaning bags from guest rooms and ensures that guest name room number and laundry pieces are listed.Counts and verifies all items as per the laundry and dry-cleaning lists and records collection and delivery times and sp...

What youll be doing:Leading the SRE team setting objectives and guiding the team towards achieving high reliability while balancing cost and performance SLAs.Collaborating with platform & product engineering teams to embed reliability and operational best practices into the software development life...

DescriptionYou will lead a team of mostly seniors with very high competitive skills and experience in Building Management System design and execution. People management skills further to rigid and proven experience for above 10 years in the same field is mandatory as you will be leading a team to de...

Job SummaryWe are seeking a hands-on Creative Team Lead to manage and work closely with our creative team including Graphic Designers Video Editors and Content Creators.This role requires active involvement in design execution creative direction and quality control for both online and offline market...

What Youll Be DoingLead & Mentor: Manage and mentor a team of Senior Full Stack Engineers fostering their professional growth through regular 1:1s feedback and career development planning.Technical Architecture: Own the system design and architecture for Sana Pay ensuring it is secure scalable and c...

Job summary The Workshop Team Leader is responsible for overseeing daily repair and maintenance activities in the workshop ensuring timely safe and high-quality work on all fleet vehicles. This role leads technical staff enforces safety protocols and ensures work aligns with maintenance plans. Main...