Service Desk Team Lead Jobs in Cairo

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

Key Responsibilities: Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proac...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements...

Job Summary:The Manager Service Desk is responsible for owning and leading the day-to-day operations of the Service Desk team ensuring timely high-quality technical support to all talabat users across markets. Acting as a bridge between the IT Service Delivery Manager and frontline engineers this r...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

* Lead and mentor a team of sales professionals to achieve and exceed sales targets in freight forwarding services (ocean air road customs brokerage etc.).* Drive new business development through proactive outreach networking and leveraging an existing client base.Requirements* Minimum of 5 years of...