Service Desk Manager Jobs in Egypt

Job Summary:The Manager Service Desk is responsible for owning and leading the day-to-day operations of the Service Desk team ensuring timely high-quality technical support to all talabat users across markets. Acting as a bridge between the IT Service Delivery Manager and frontline engineers this r...

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelIntern/TraineeJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations stream...

We are seeking a highly skilled and detail-oriented Senior General Accountant to join our dynamic finance team. The ideal candidate will be responsible for managing the full life cycle of finance activities with expertise in Accounts Receivable (AR) Accounts Payable (AP) and General Ledger (GL) func...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience High...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team at Movenpick Resort Aswan Egypt. As a Reservation Supervisor you will supervise the operations of the reservation department during shift by assisting to coordinate operational plans to meet hotel sales t...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

EOE/AA/Disabled/VeteransA Front Desk Manager supervises the activities managed at the hotel front desk including check-in/check-out Guest requests concierge services and promotion of in-house activities.What will I be doingAs a Front Desk Manager you will oversee the front office activities between...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document excepti...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

Job Introduction BBC World Service is an international multimedia broadcaster part of BBC News delivering a wide range of language and regional services and working increasingly with other parts of BBC News to serve global audiences. It uses multiple platforms to reach its weekly audience of over 30...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

  Maintains complete knowledge of and complies with all departmental policies / service procedures /standards. Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.Anticipates guests needs responds promptly and acknowledges all guests however busy...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

We are seeking a dynamic and customer-focused Reservation Supervisor to join our team in the beautiful coastal resort city of Sharm El Sheikh Egypt. As a key member of our Front Office Department you will play a crucial role in ensuring seamless guest experiences and optimizing our reservation proce...