Knowledge Base Jobs in Cairo

Responsibilities:Contacting customers to understand reasons behind purchasing Copilot.Identifying questions the customer might have related to Copilot usage.Educate customers on the use of Copilot in different M365 products and services and provide guidance on best practices for improving productivi...

In this role you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.You would receive technical support requeststickets from customers who subscribed to a Microsoft 365 trial during the trial phase and you will utilize your...

In this role you would provide Migration technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.Candidates will be responsible for responding to technical advisory and technical implementation questions regarding M365 tools.These questions w...