Veterinary Receptionist

Receptionist

Caring Hands Alexandria is hiring a full-time Front-Desk Receptionist tobe the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care

As you join our mission expect to be supported in your work and home life with:

• A comprehensive benefits package including medical dental and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Professional development opportunities
• Employee pet discount because we know your pets are family too.

Salary:$18.00-$25.00 per hour dependent on experience and skill

Schedule:This is a full-time position with MondayFriday shifts between 7:00 AM and 8:00 PM plus rotating Saturdays from 7:30 AM to 4:00 PM.

Key Responsibilities:

• Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
• Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
• Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist is required.
• Strong organizational and multitasking skills
• Ability to maintain a calm professional and positive demeanor

About Caring Hands Alexandria

Caring Hands Animal Hospitals are large well-equipped AAHA-accredited facilities. We offer convenient hours six days a week and have an open-door policy to provide excellent service to our clients. Our full-service hospitals offer state-of-the-art care for our patients including computerized patient records digital radiography and an in-house laboratory.

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