We are seeking a proactive and customer-orientedAccount Managerto join our growing digital dentistry this role you will manage relationships with dentists ensuring their inquiries are handled efficiently and that they receive exceptional support throughout their treatment planning process. You will play a key role inretention follow-up and coordinationfor providing best service to our clients
Key Responsibilities:
-Act as the main point of contact for dentists inquiries and support requests.
-Ensure timely follow-up on cases and guide delivery.
-Maintain strong client relationships to drive satisfaction and retention.
-Coordinate with internal teams to ensure seamless service.
-Provide feedback and insights from clients to improve service quality.
-Track client accounts and ensure all communications are documented and up to date.
Requirements
-Fluency in English (B2/C1 level)
-Minimum of 6 months experience in customer service / account management
-Flexibility with US working hours
-Strong communication and problem-solving skills
- Dentistry background is a plus
Benefits
-Basic Salary: Based on English proficiency and experience
-Flexible Working Days: Hybrid (3 days from office and 2 from home)
-Fixed Shift Hours: 4:00 PM to 1:00 AM
-Fixed Days Off: Saturday & Sunday
-Medical Insurance
-Equipment provided
Required Skills:
Fluent English Speaker is a Must Minimum of 7 years of experience resolving complex employee relations issues. Working knowledge of multiple human resource disciplines including compensation practices organizational diagnosis employee and union relations diversity performance management and federal and state respective employment laws. Bachelors degree preferred. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to comprehend interpret and apply the appropriate sections of applicable laws guidelines regulations ordinances and policies. Ability to acquire a thorough understanding of the organizations hierarchy jobs qualifications compensation practices and the administrative practices related to those factors. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software.
Required Education:
Strong experience in Implant Prosthetics ( Bars. all on x custom ) Min 5 years of experience in the Digital Prosthetics dentistry Advanced-level Dental CAD Designer Implant Planning experience Dental Lab experience is a highly recommended.
We are seeking a proactive and customer-oriented Account Manager to join our growing digital dentistry this role you will manage relationships with dentists ensuring their inquiries are handled efficiently and that they receive exceptional support throughout their treatment planning process. You w...
We are seeking a proactive and customer-orientedAccount Managerto join our growing digital dentistry this role you will manage relationships with dentists ensuring their inquiries are handled efficiently and that they receive exceptional support throughout their treatment planning process. You will play a key role inretention follow-up and coordinationfor providing best service to our clients
Key Responsibilities:
-Act as the main point of contact for dentists inquiries and support requests.
-Ensure timely follow-up on cases and guide delivery.
-Maintain strong client relationships to drive satisfaction and retention.
-Coordinate with internal teams to ensure seamless service.
-Provide feedback and insights from clients to improve service quality.
-Track client accounts and ensure all communications are documented and up to date.
Requirements
-Fluency in English (B2/C1 level)
-Minimum of 6 months experience in customer service / account management
-Flexibility with US working hours
-Strong communication and problem-solving skills
- Dentistry background is a plus
Benefits
-Basic Salary: Based on English proficiency and experience
-Flexible Working Days: Hybrid (3 days from office and 2 from home)
-Fixed Shift Hours: 4:00 PM to 1:00 AM
-Fixed Days Off: Saturday & Sunday
-Medical Insurance
-Equipment provided
Required Skills:
Fluent English Speaker is a Must Minimum of 7 years of experience resolving complex employee relations issues. Working knowledge of multiple human resource disciplines including compensation practices organizational diagnosis employee and union relations diversity performance management and federal and state respective employment laws. Bachelors degree preferred. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Ability to comprehend interpret and apply the appropriate sections of applicable laws guidelines regulations ordinances and policies. Ability to acquire a thorough understanding of the organizations hierarchy jobs qualifications compensation practices and the administrative practices related to those factors. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software.
Required Education:
Strong experience in Implant Prosthetics ( Bars. all on x custom ) Min 5 years of experience in the Digital Prosthetics dentistry Advanced-level Dental CAD Designer Implant Planning experience Dental Lab experience is a highly recommended.
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